Day-wise SLA Report - Pmt

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Day-wise SLA Report

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Previous Month

April 2026

Next Month

Total Documents

20,153

All documents in period

Within SLA

9,860

? 24 hours

Exceeded SLA

10,293

> 24 hours

Compliance

48.93%

Overall rate

Avg Processing Time

26.85 hrs

Average turnaround

Showing 1 to 6 of 6 days

Date	Document Count	Min SLA (hrs)	Max SLA (hrs)	Average SLA (hrs)	Within SLA Count	Exceeded SLA Count	SLA Compliance
Mar 31, 2026 (Tue)	76	0.06	42.49	23.35	37	39	48.68%
Apr 01, 2026 (Wed)	4,863	0.02	91.11	26.32	2,618	2,245	53.84%
Apr 02, 2026 (Thu)	8,250	0.01	90.89	30.09	3,182	5,068	38.57%
Apr 03, 2026 (Fri)	5,788	0.01	70.01	26.35	3,089	2,699	53.37%
Apr 04, 2026 (Sat)	998	0.07	46.75	14.49	756	242	75.75%
Apr 05, 2026 (Sun)	178	-1,727.81	20.53	-22.42	178	0	100.00%