SLA Data Diagnostics

Use this page to diagnose data issues and understand field population


Field Population Statistics
Total Records in Database: 0
Sample Records (First 10)
No records found in database.
Recommendations
To fix SLA Compliance calculation issues:
  1. Ensure your Excel file has ProcessingCompletedMin in column 29
  2. Ensure your Excel file has ProcessingSLAMin in column 30
  3. Both columns should contain numeric values (minutes)
  4. Check that the column order in your Excel matches the expected format
  5. Re-upload your data if fields are missing or in wrong positions