SLA Data Diagnostics
Use this page to diagnose data issues and understand field population
Field Population Statistics
Total Records in Database: 0
Sample Records (First 10)
No records found in database.
Recommendations
To fix SLA Compliance calculation issues:
- Ensure your Excel file has ProcessingCompletedMin in column 29
- Ensure your Excel file has ProcessingSLAMin in column 30
- Both columns should contain numeric values (minutes)
- Check that the column order in your Excel matches the expected format
- Re-upload your data if fields are missing or in wrong positions