Day-wise SLA Report

Previous Month

January 2026 3WO Horeca Groep B.V.

Next Month
Total Documents

3,584

All documents in period
Within SLA

2,584

? 24 hours
Exceeded SLA

1,000

> 24 hours
Compliance

72.10%

Overall rate
Avg Processing Time

17.38 hrs

Average turnaround
Showing 1 to 31 of 32 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Dec 31, 2025 (Wed) 20 2.55 6.92 4.58 20 0 100.00%
Jan 01, 2026 (Thu) 57 0.19 28.57 2.12 56 1 98.25%
Jan 02, 2026 (Fri) 219 0.04 38.45 10.62 170 49 77.63%
Jan 03, 2026 (Sat) 69 0.06 42.66 20.17 37 32 53.62%
Jan 04, 2026 (Sun) 35 0.06 14.50 6.17 35 0 100.00%
Jan 05, 2026 (Mon) 177 0.05 34.24 13.66 133 44 75.14%
Jan 06, 2026 (Tue) 84 0.04 49.87 22.52 52 32 61.90%
Jan 07, 2026 (Wed) 280 0.06 45.57 29.90 96 184 34.29%
Jan 08, 2026 (Thu) 201 0.05 69.45 22.72 120 81 59.70%
Jan 09, 2026 (Fri) 308 0.07 62.88 30.19 135 173 43.83%
Jan 10, 2026 (Sat) 45 0.10 45.41 13.11 32 13 71.11%
Jan 11, 2026 (Sun) 45 0.29 20.73 9.49 45 0 100.00%
Jan 12, 2026 (Mon) 71 0.22 29.01 8.03 70 1 98.59%
Jan 13, 2026 (Tue) 53 0.18 38.94 17.12 36 17 67.92%
Jan 14, 2026 (Wed) 108 0.16 33.39 17.65 71 37 65.74%
Jan 15, 2026 (Thu) 148 0.12 36.31 16.49 135 13 91.22%
Jan 16, 2026 (Fri) 217 0.06 54.27 19.44 143 74 65.90%
Jan 17, 2026 (Sat) 127 0.06 48.47 11.41 107 20 84.25%
Jan 18, 2026 (Sun) 51 0.04 18.51 4.60 51 0 100.00%
Jan 19, 2026 (Mon) 71 0.03 25.16 8.71 69 2 97.18%
Jan 20, 2026 (Tue) 101 0.04 67.91 10.51 96 5 95.05%
Jan 21, 2026 (Wed) 77 0.13 91.48 14.14 68 9 88.31%
Jan 22, 2026 (Thu) 132 0.06 55.02 14.91 98 34 74.24%
Jan 23, 2026 (Fri) 124 0.03 68.43 20.61 76 48 61.29%
Jan 24, 2026 (Sat) 85 0.03 42.51 7.41 74 11 87.06%
Jan 25, 2026 (Sun) 22 0.04 16.44 6.66 22 0 100.00%
Jan 26, 2026 (Mon) 64 0.39 24.46 14.70 63 1 98.44%
Jan 27, 2026 (Tue) 60 0.05 27.19 9.20 58 2 96.67%
Jan 28, 2026 (Wed) 89 0.10 23.87 10.58 89 0 100.00%
Jan 29, 2026 (Thu) 102 0.05 34.36 16.41 94 8 92.16%
Jan 30, 2026 (Fri) 242 0.07 59.77 20.50 169 73 69.83%