Day-wise SLA Report
Total Documents
3,712
All documents in periodWithin SLA
2,946
? 24 hoursExceeded SLA
766
> 24 hoursCompliance
79.36%
Overall rateAvg Processing Time
15.13 hrs
Average turnaround
Showing 1 to 31 of 32 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Nov 30, 2025 (Sun) | 25 | 7.87 | 35.00 | 9.81 | 24 | 1 | 96.00% |
| Dec 01, 2025 (Mon) | 173 | 0.12 | 54.33 | 14.84 | 164 | 9 | 94.80% |
| Dec 02, 2025 (Tue) | 156 | 0.12 | 47.39 | 24.38 | 59 | 97 | 37.82% |
| Dec 03, 2025 (Wed) | 115 | 0.06 | 48.96 | 25.36 | 34 | 81 | 29.57% |
| Dec 04, 2025 (Thu) | 196 | 0.05 | 40.05 | 23.50 | 53 | 143 | 27.04% |
| Dec 05, 2025 (Fri) | 149 | 0.24 | 57.17 | 18.82 | 119 | 30 | 79.87% |
| Dec 06, 2025 (Sat) | 108 | 0.07 | 49.23 | 14.19 | 83 | 25 | 76.85% |
| Dec 07, 2025 (Sun) | 26 | 0.05 | 16.44 | 6.31 | 26 | 0 | 100.00% |
| Dec 08, 2025 (Mon) | 43 | 0.05 | 32.06 | 16.07 | 36 | 7 | 83.72% |
| Dec 09, 2025 (Tue) | 101 | 0.14 | 37.30 | 17.94 | 74 | 27 | 73.27% |
| Dec 10, 2025 (Wed) | 341 | 0.05 | 48.70 | 18.47 | 269 | 72 | 78.89% |
| Dec 11, 2025 (Thu) | 156 | 0.06 | 39.52 | 10.79 | 146 | 10 | 93.59% |
| Dec 12, 2025 (Fri) | 170 | 0.07 | 60.33 | 16.17 | 117 | 53 | 68.82% |
| Dec 13, 2025 (Sat) | 108 | 0.10 | 42.42 | 14.85 | 76 | 32 | 70.37% |
| Dec 14, 2025 (Sun) | 13 | 0.25 | 22.07 | 6.16 | 13 | 0 | 100.00% |
| Dec 15, 2025 (Mon) | 122 | 0.03 | 23.86 | 8.22 | 122 | 0 | 100.00% |
| Dec 16, 2025 (Tue) | 77 | 0.08 | 28.61 | 11.47 | 75 | 2 | 97.40% |
| Dec 17, 2025 (Wed) | 88 | 0.12 | 27.68 | 10.08 | 86 | 2 | 97.73% |
| Dec 18, 2025 (Thu) | 127 | 0.07 | 34.41 | 10.18 | 115 | 12 | 90.55% |
| Dec 19, 2025 (Fri) | 225 | 0.06 | 66.47 | 17.43 | 175 | 50 | 77.78% |
| Dec 20, 2025 (Sat) | 88 | 0.03 | 48.34 | 10.87 | 62 | 26 | 70.45% |
| Dec 21, 2025 (Sun) | 13 | 0.05 | 21.13 | 4.60 | 13 | 0 | 100.00% |
| Dec 22, 2025 (Mon) | 140 | 0.01 | 34.72 | 13.62 | 122 | 18 | 87.14% |
| Dec 23, 2025 (Tue) | 156 | 0.03 | 24.09 | 12.28 | 155 | 1 | 99.36% |
| Dec 24, 2025 (Wed) | 363 | 0.04 | 22.47 | 10.96 | 363 | 0 | 100.00% |
| Dec 25, 2025 (Thu) | 15 | 0.18 | 6.72 | 2.21 | 15 | 0 | 100.00% |
| Dec 26, 2025 (Fri) | 67 | 0.29 | 50.73 | 23.73 | 31 | 36 | 46.27% |
| Dec 27, 2025 (Sat) | 117 | 0.05 | 47.49 | 11.01 | 110 | 7 | 94.02% |
| Dec 28, 2025 (Sun) | 26 | 0.05 | 17.80 | 4.84 | 26 | 0 | 100.00% |
| Dec 29, 2025 (Mon) | 23 | 1.01 | 22.68 | 13.84 | 23 | 0 | 100.00% |
| Dec 30, 2025 (Tue) | 48 | 0.05 | 20.12 | 8.94 | 48 | 0 | 100.00% |