Day-wise SLA Report
Total Documents
3,382
All documents in periodWithin SLA
2,764
? 24 hoursExceeded SLA
618
> 24 hoursCompliance
81.73%
Overall rateAvg Processing Time
13.99 hrs
Average turnaround
Showing 1 to 29 of 29 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Jan 31, 2026 (Sat) | 23 | 1.59 | 25.00 | 13.20 | 21 | 2 | 91.30% |
| Feb 01, 2026 (Sun) | 102 | 0.07 | 100.34 | 19.63 | 100 | 2 | 98.04% |
| Feb 02, 2026 (Mon) | 225 | 0.13 | 36.39 | 17.55 | 173 | 52 | 76.89% |
| Feb 03, 2026 (Tue) | 83 | 0.09 | 36.60 | 21.93 | 52 | 31 | 62.65% |
| Feb 04, 2026 (Wed) | 51 | 0.12 | 30.35 | 9.55 | 48 | 3 | 94.12% |
| Feb 05, 2026 (Thu) | 142 | 0.03 | 40.13 | 12.59 | 117 | 25 | 82.39% |
| Feb 06, 2026 (Fri) | 150 | 0.03 | 47.05 | 14.47 | 114 | 36 | 76.00% |
| Feb 07, 2026 (Sat) | 128 | 0.04 | 30.50 | 9.84 | 99 | 29 | 77.34% |
| Feb 08, 2026 (Sun) | 54 | 0.05 | 17.15 | 5.03 | 54 | 0 | 100.00% |
| Feb 09, 2026 (Mon) | 85 | 0.08 | 28.43 | 9.15 | 82 | 3 | 96.47% |
| Feb 10, 2026 (Tue) | 132 | 0.01 | 38.82 | 18.13 | 70 | 62 | 53.03% |
| Feb 11, 2026 (Wed) | 110 | 0.02 | 28.45 | 13.02 | 91 | 19 | 82.73% |
| Feb 12, 2026 (Thu) | 90 | 0.05 | 26.23 | 9.50 | 89 | 1 | 98.89% |
| Feb 13, 2026 (Fri) | 311 | 0.02 | 64.45 | 20.78 | 178 | 133 | 57.23% |
| Feb 14, 2026 (Sat) | 121 | 0.04 | 45.58 | 9.51 | 111 | 10 | 91.74% |
| Feb 15, 2026 (Sun) | 19 | 0.05 | 20.43 | 9.53 | 19 | 0 | 100.00% |
| Feb 16, 2026 (Mon) | 66 | 0.02 | 34.27 | 12.81 | 63 | 3 | 95.45% |
| Feb 17, 2026 (Tue) | 96 | 0.42 | 29.47 | 11.36 | 94 | 2 | 97.92% |
| Feb 18, 2026 (Wed) | 84 | 0.08 | 22.48 | 12.48 | 84 | 0 | 100.00% |
| Feb 19, 2026 (Thu) | 73 | 0.06 | 21.21 | 11.83 | 73 | 0 | 100.00% |
| Feb 20, 2026 (Fri) | 287 | 0.03 | 56.88 | 23.67 | 154 | 133 | 53.66% |
| Feb 21, 2026 (Sat) | 133 | 0.03 | 42.68 | 10.47 | 117 | 16 | 87.97% |
| Feb 22, 2026 (Sun) | 37 | 0.04 | 12.17 | 4.38 | 37 | 0 | 100.00% |
| Feb 23, 2026 (Mon) | 76 | 0.11 | 71.25 | 12.73 | 74 | 2 | 97.37% |
| Feb 24, 2026 (Tue) | 62 | 0.14 | 27.44 | 13.09 | 59 | 3 | 95.16% |
| Feb 25, 2026 (Wed) | 71 | 0.04 | 17.66 | 6.78 | 71 | 0 | 100.00% |
| Feb 26, 2026 (Thu) | 131 | 0.05 | 20.45 | 7.27 | 131 | 0 | 100.00% |
| Feb 27, 2026 (Fri) | 247 | 0.05 | 46.77 | 9.89 | 204 | 43 | 82.59% |
| Feb 28, 2026 (Sat) | 193 | 0.03 | 36.56 | 11.25 | 185 | 8 | 95.85% |