Day-wise SLA Report

Previous Month

March 2026 3WO Horeca Groep B.V.

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Total Documents

3,739

All documents in period
Within SLA

3,232

? 24 hours
Exceeded SLA

507

> 24 hours
Compliance

86.44%

Overall rate
Avg Processing Time

12.78 hrs

Average turnaround
Showing 1 to 31 of 32 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Feb 28, 2026 (Sat) 22 0.25 10.48 5.65 22 0 100.00%
Mar 01, 2026 (Sun) 80 0.04 19.52 6.27 80 0 100.00%
Mar 02, 2026 (Mon) 182 0.05 24.16 6.95 180 2 98.90%
Mar 03, 2026 (Tue) 122 0.08 36.16 11.44 111 11 90.98%
Mar 04, 2026 (Wed) 126 0.05 22.64 8.47 126 0 100.00%
Mar 05, 2026 (Thu) 94 0.03 24.77 11.04 93 1 98.94%
Mar 06, 2026 (Fri) 191 0.04 55.09 16.00 134 57 70.16%
Mar 07, 2026 (Sat) 163 0.12 48.56 12.08 139 24 85.28%
Mar 08, 2026 (Sun) 64 0.29 16.08 7.07 64 0 100.00%
Mar 09, 2026 (Mon) 146 0.03 36.29 11.33 142 4 97.26%
Mar 10, 2026 (Tue) 103 0.12 41.66 15.10 94 9 91.26%
Mar 11, 2026 (Wed) 197 0.05 36.23 16.03 146 51 74.11%
Mar 12, 2026 (Thu) 172 0.04 28.28 14.51 151 21 87.79%
Mar 13, 2026 (Fri) 209 0.04 53.04 19.50 145 64 69.38%
Mar 14, 2026 (Sat) 114 0.13 47.97 20.58 90 24 78.95%
Mar 15, 2026 (Sun) 43 0.10 22.97 5.75 43 0 100.00%
Mar 16, 2026 (Mon) 105 0.06 41.17 14.11 103 2 98.10%
Mar 17, 2026 (Tue) 74 0.10 23.95 8.00 74 0 100.00%
Mar 18, 2026 (Wed) 105 0.06 22.71 9.80 105 0 100.00%
Mar 19, 2026 (Thu) 147 0.05 27.47 13.12 146 1 99.32%
Mar 20, 2026 (Fri) 195 0.03 50.67 20.93 118 77 60.51%
Mar 21, 2026 (Sat) 147 0.03 47.61 12.35 117 30 79.59%
Mar 22, 2026 (Sun) 19 0.05 10.39 7.14 19 0 100.00%
Mar 23, 2026 (Mon) 143 0.06 22.66 4.69 143 0 100.00%
Mar 24, 2026 (Tue) 82 0.06 24.89 8.05 81 1 98.78%
Mar 25, 2026 (Wed) 88 0.07 19.63 5.10 88 0 100.00%
Mar 26, 2026 (Thu) 68 0.08 22.63 10.35 68 0 100.00%
Mar 27, 2026 (Fri) 162 0.04 47.56 20.35 98 64 60.49%
Mar 28, 2026 (Sat) 104 0.03 32.17 8.26 92 12 88.46%
Mar 29, 2026 (Sun) 26 0.08 10.82 3.74 26 0 100.00%
Mar 30, 2026 (Mon) 113 0.06 39.02 12.07 97 16 85.84%