Day-wise SLA Report - Pmt

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Day-wise SLA Report

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Previous Month

April 2026 3WO Horeca Groep B.V.

Next Month

Total Documents

761

All documents in period

Within SLA

593

? 24 hours

Exceeded SLA

168

> 24 hours

Compliance

77.92%

Overall rate

Avg Processing Time

17.69 hrs

Average turnaround

Showing 1 to 6 of 6 days

Date	Document Count	Min SLA (hrs)	Max SLA (hrs)	Average SLA (hrs)	Within SLA Count	Exceeded SLA Count	SLA Compliance
Mar 31, 2026 (Tue)	13	0.06	26.90	17.33	12	1	92.31%
Apr 01, 2026 (Wed)	212	0.04	44.99	19.55	181	31	85.38%
Apr 02, 2026 (Thu)	204	0.01	44.96	23.76	128	76	62.75%
Apr 03, 2026 (Fri)	179	0.03	67.97	18.25	128	51	71.51%
Apr 04, 2026 (Sat)	151	0.10	46.75	6.43	142	9	94.04%
Apr 05, 2026 (Sun)	2	0.32	9.30	4.81	2	0	100.00%