Day-wise SLA Report
Total Documents
421
All documents in periodWithin SLA
96
? 24 hoursExceeded SLA
325
> 24 hoursCompliance
22.80%
Overall rateAvg Processing Time
33.10 hrs
Average turnaround
Showing 1 to 18 of 18 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Jan 02, 2026 (Fri) | 15 | 0.94 | 1.44 | 1.36 | 15 | 0 | 100.00% |
| Jan 05, 2026 (Mon) | 1 | 3.28 | 3.28 | 3.28 | 1 | 0 | 100.00% |
| Jan 06, 2026 (Tue) | 21 | 24.26 | 39.99 | 34.66 | 0 | 21 | 0.00% |
| Jan 07, 2026 (Wed) | 1 | 46.92 | 46.92 | 46.92 | 0 | 1 | 0.00% |
| Jan 08, 2026 (Thu) | 181 | 20.61 | 42.41 | 37.81 | 3 | 178 | 1.66% |
| Jan 09, 2026 (Fri) | 7 | 41.95 | 43.87 | 43.27 | 0 | 7 | 0.00% |
| Jan 12, 2026 (Mon) | 5 | 3.28 | 21.84 | 12.45 | 5 | 0 | 100.00% |
| Jan 14, 2026 (Wed) | 8 | 19.63 | 33.07 | 25.95 | 4 | 4 | 50.00% |
| Jan 15, 2026 (Thu) | 6 | 18.98 | 23.58 | 22.17 | 6 | 0 | 100.00% |
| Jan 16, 2026 (Fri) | 32 | 17.54 | 41.04 | 38.80 | 3 | 29 | 9.38% |
| Jan 17, 2026 (Sat) | 21 | 14.82 | 33.52 | 32.27 | 1 | 20 | 4.76% |
| Jan 19, 2026 (Mon) | 3 | 3.70 | 76.04 | 31.68 | 2 | 1 | 66.67% |
| Jan 20, 2026 (Tue) | 7 | 11.08 | 20.96 | 15.10 | 7 | 0 | 100.00% |
| Jan 21, 2026 (Wed) | 3 | 21.41 | 21.63 | 21.55 | 3 | 0 | 100.00% |
| Jan 22, 2026 (Thu) | 71 | 2.26 | 38.84 | 26.09 | 34 | 37 | 47.89% |
| Jan 23, 2026 (Fri) | 13 | 62.93 | 64.02 | 63.04 | 0 | 13 | 0.00% |
| Jan 28, 2026 (Wed) | 4 | 15.44 | 21.43 | 19.30 | 4 | 0 | 100.00% |
| Jan 30, 2026 (Fri) | 22 | 3.20 | 43.42 | 29.72 | 8 | 14 | 36.36% |