Day-wise SLA Report
Total Documents
158
All documents in periodWithin SLA
147
? 24 hoursExceeded SLA
11
> 24 hoursCompliance
93.04%
Overall rateAvg Processing Time
17.56 hrs
Average turnaround
Showing 1 to 19 of 19 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Feb 02, 2026 (Mon) | 1 | 34.67 | 34.67 | 34.67 | 0 | 1 | 0.00% |
| Feb 03, 2026 (Tue) | 4 | 23.57 | 25.60 | 24.68 | 1 | 3 | 25.00% |
| Feb 04, 2026 (Wed) | 11 | 13.39 | 19.89 | 18.52 | 11 | 0 | 100.00% |
| Feb 05, 2026 (Thu) | 15 | 19.33 | 22.03 | 21.10 | 15 | 0 | 100.00% |
| Feb 06, 2026 (Fri) | 1 | 18.16 | 18.16 | 18.16 | 1 | 0 | 100.00% |
| Feb 09, 2026 (Mon) | 5 | 0.92 | 1.00 | 0.98 | 5 | 0 | 100.00% |
| Feb 10, 2026 (Tue) | 26 | 15.25 | 24.90 | 20.69 | 22 | 4 | 84.62% |
| Feb 11, 2026 (Wed) | 1 | 26.32 | 26.32 | 26.32 | 0 | 1 | 0.00% |
| Feb 12, 2026 (Thu) | 12 | 13.75 | 17.53 | 16.95 | 12 | 0 | 100.00% |
| Feb 13, 2026 (Fri) | 23 | 5.08 | 17.90 | 13.69 | 23 | 0 | 100.00% |
| Feb 16, 2026 (Mon) | 1 | 16.21 | 16.21 | 16.21 | 1 | 0 | 100.00% |
| Feb 17, 2026 (Tue) | 20 | 17.64 | 23.23 | 21.75 | 20 | 0 | 100.00% |
| Feb 18, 2026 (Wed) | 2 | 21.54 | 21.54 | 21.54 | 2 | 0 | 100.00% |
| Feb 19, 2026 (Thu) | 5 | 19.78 | 21.25 | 20.36 | 5 | 0 | 100.00% |
| Feb 20, 2026 (Fri) | 6 | 0.56 | 21.11 | 5.52 | 6 | 0 | 100.00% |
| Feb 23, 2026 (Mon) | 2 | 17.81 | 20.27 | 19.04 | 2 | 0 | 100.00% |
| Feb 24, 2026 (Tue) | 2 | 21.88 | 22.88 | 22.38 | 2 | 0 | 100.00% |
| Feb 26, 2026 (Thu) | 19 | 1.71 | 18.21 | 13.07 | 19 | 0 | 100.00% |
| Feb 28, 2026 (Sat) | 2 | 26.48 | 27.78 | 27.13 | 0 | 2 | 0.00% |