Day-wise SLA Report
Total Documents
176
All documents in periodWithin SLA
147
? 24 hoursExceeded SLA
29
> 24 hoursCompliance
83.52%
Overall rateAvg Processing Time
17.41 hrs
Average turnaround
Showing 1 to 15 of 15 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Mar 03, 2026 (Tue) | 5 | 6.40 | 20.47 | 14.97 | 5 | 0 | 100.00% |
| Mar 05, 2026 (Thu) | 16 | 18.50 | 24.65 | 20.42 | 15 | 1 | 93.75% |
| Mar 12, 2026 (Thu) | 10 | 19.76 | 23.18 | 21.51 | 10 | 0 | 100.00% |
| Mar 13, 2026 (Fri) | 30 | 15.93 | 19.98 | 18.50 | 30 | 0 | 100.00% |
| Mar 16, 2026 (Mon) | 4 | 20.07 | 25.18 | 22.86 | 3 | 1 | 75.00% |
| Mar 17, 2026 (Tue) | 14 | 15.71 | 16.54 | 16.25 | 14 | 0 | 100.00% |
| Mar 19, 2026 (Thu) | 15 | 10.41 | 20.28 | 12.95 | 15 | 0 | 100.00% |
| Mar 20, 2026 (Fri) | 14 | 3.33 | 3.46 | 3.39 | 14 | 0 | 100.00% |
| Mar 23, 2026 (Mon) | 3 | 21.48 | 28.55 | 23.85 | 2 | 1 | 66.67% |
| Mar 25, 2026 (Wed) | 3 | 4.27 | 4.33 | 4.29 | 3 | 0 | 100.00% |
| Mar 26, 2026 (Thu) | 8 | 0.62 | 18.91 | 11.29 | 8 | 0 | 100.00% |
| Mar 27, 2026 (Fri) | 18 | 4.76 | 43.27 | 18.82 | 17 | 1 | 94.44% |
| Mar 28, 2026 (Sat) | 1 | 10.06 | 10.06 | 10.06 | 1 | 0 | 100.00% |
| Mar 30, 2026 (Mon) | 1 | 17.67 | 17.67 | 17.67 | 1 | 0 | 100.00% |
| Mar 31, 2026 (Tue) | 34 | 5.28 | 31.66 | 23.24 | 9 | 25 | 26.47% |