Day-wise SLA Report


Previous Month

April 2026 A.K.H. Almelo

Next Month
Total Documents

37

All documents in period
Within SLA

3

? 24 hours
Exceeded SLA

34

> 24 hours
Compliance

8.11%

Overall rate
Avg Processing Time

40.46 hrs

Average turnaround
Showing 1 to 3 of 3 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Apr 01, 2026 (Wed) 2 26.98 41.50 34.24 0 2 0.00%
Apr 02, 2026 (Thu) 16 19.82 42.46 38.45 2 14 12.50%
Apr 03, 2026 (Fri) 19 19.14 65.50 42.81 1 18 5.26%