Day-wise SLA Report
Total Documents
37
All documents in periodWithin SLA
3
? 24 hoursExceeded SLA
34
> 24 hoursCompliance
8.11%
Overall rateAvg Processing Time
40.46 hrs
Average turnaround
Showing 1 to 3 of 3 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Apr 01, 2026 (Wed) | 2 | 26.98 | 41.50 | 34.24 | 0 | 2 | 0.00% |
| Apr 02, 2026 (Thu) | 16 | 19.82 | 42.46 | 38.45 | 2 | 14 | 12.50% |
| Apr 03, 2026 (Fri) | 19 | 19.14 | 65.50 | 42.81 | 1 | 18 | 5.26% |