Day-wise SLA Report


Previous Month

December 2025 AA 2020 B.V.

Next Month
Total Documents

10

All documents in period
Within SLA

9

? 24 hours
Exceeded SLA

1

> 24 hours
Compliance

90.00%

Overall rate
Avg Processing Time

17.23 hrs

Average turnaround
Showing 1 to 4 of 4 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Dec 01, 2025 (Mon) 2 1.43 2.36 1.89 2 0 100.00%
Dec 02, 2025 (Tue) 1 21.92 21.92 21.92 1 0 100.00%
Dec 03, 2025 (Wed) 4 22.04 24.20 22.60 3 1 75.00%
Dec 09, 2025 (Tue) 3 16.84 21.97 18.74 3 0 100.00%