Day-wise SLA Report
Total Documents
10
All documents in periodWithin SLA
9
? 24 hoursExceeded SLA
1
> 24 hoursCompliance
90.00%
Overall rateAvg Processing Time
17.23 hrs
Average turnaround
Showing 1 to 4 of 4 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Dec 01, 2025 (Mon) | 2 | 1.43 | 2.36 | 1.89 | 2 | 0 | 100.00% |
| Dec 02, 2025 (Tue) | 1 | 21.92 | 21.92 | 21.92 | 1 | 0 | 100.00% |
| Dec 03, 2025 (Wed) | 4 | 22.04 | 24.20 | 22.60 | 3 | 1 | 75.00% |
| Dec 09, 2025 (Tue) | 3 | 16.84 | 21.97 | 18.74 | 3 | 0 | 100.00% |