Day-wise SLA Report
Total Documents
377
All documents in periodWithin SLA
183
? 24 hoursExceeded SLA
194
> 24 hoursCompliance
48.54%
Overall rateAvg Processing Time
26.29 hrs
Average turnaround
Showing 1 to 16 of 16 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Mar 13, 2026 (Fri) | 126 | 0.36 | 58.06 | 30.32 | 34 | 92 | 26.98% |
| Mar 14, 2026 (Sat) | 105 | 0.99 | 40.69 | 24.46 | 57 | 48 | 54.29% |
| Mar 15, 2026 (Sun) | 22 | 1.33 | 21.58 | 14.59 | 22 | 0 | 100.00% |
| Mar 16, 2026 (Mon) | 11 | 20.43 | 25.32 | 22.30 | 9 | 2 | 81.82% |
| Mar 17, 2026 (Tue) | 6 | 12.45 | 16.97 | 14.13 | 6 | 0 | 100.00% |
| Mar 18, 2026 (Wed) | 10 | 14.28 | 22.60 | 18.44 | 10 | 0 | 100.00% |
| Mar 19, 2026 (Thu) | 3 | 18.67 | 20.17 | 19.54 | 3 | 0 | 100.00% |
| Mar 20, 2026 (Fri) | 44 | 5.43 | 47.80 | 37.11 | 12 | 32 | 27.27% |
| Mar 21, 2026 (Sat) | 17 | 10.57 | 45.30 | 21.71 | 9 | 8 | 52.94% |
| Mar 23, 2026 (Mon) | 8 | 0.63 | 22.58 | 7.66 | 8 | 0 | 100.00% |
| Mar 25, 2026 (Wed) | 2 | 2.88 | 22.03 | 12.46 | 2 | 0 | 100.00% |
| Mar 26, 2026 (Thu) | 2 | 0.60 | 4.67 | 2.64 | 2 | 0 | 100.00% |
| Mar 27, 2026 (Fri) | 3 | 37.51 | 44.21 | 39.75 | 0 | 3 | 0.00% |
| Mar 28, 2026 (Sat) | 1 | 24.58 | 24.58 | 24.58 | 0 | 1 | 0.00% |
| Mar 30, 2026 (Mon) | 10 | 3.40 | 31.18 | 16.77 | 6 | 4 | 60.00% |
| Mar 31, 2026 (Tue) | 7 | 22.78 | 43.84 | 31.85 | 3 | 4 | 42.86% |