Day-wise SLA Report
Total Documents
19
All documents in periodWithin SLA
10
? 24 hoursExceeded SLA
9
> 24 hoursCompliance
52.63%
Overall rateAvg Processing Time
27.25 hrs
Average turnaround
Showing 1 to 4 of 4 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Apr 01, 2026 (Wed) | 7 | 20.71 | 45.52 | 33.67 | 2 | 5 | 28.57% |
| Apr 02, 2026 (Thu) | 3 | 3.16 | 35.73 | 19.71 | 2 | 1 | 66.67% |
| Apr 03, 2026 (Fri) | 5 | 0.72 | 59.29 | 38.84 | 2 | 3 | 40.00% |
| Apr 04, 2026 (Sat) | 4 | 3.12 | 16.91 | 7.18 | 4 | 0 | 100.00% |