Day-wise SLA Report - Pmt

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Day-wise SLA Report

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Previous Month

January 2026 AST (Auto Shop Totaal) B.V.

Next Month

Total Documents

222

All documents in period

Within SLA

159

? 24 hours

Exceeded SLA

63

> 24 hours

Compliance

71.62%

Overall rate

Avg Processing Time

19.77 hrs

Average turnaround

Showing 1 to 6 of 6 days

Date	Document Count	Min SLA (hrs)	Max SLA (hrs)	Average SLA (hrs)	Within SLA Count	Exceeded SLA Count	SLA Compliance
Jan 06, 2026 (Tue)	74	1.14	41.32	26.12	37	37	50.00%
Jan 12, 2026 (Mon)	15	1.99	23.06	15.12	15	0	100.00%
Jan 16, 2026 (Fri)	54	0.92	42.17	26.40	31	23	57.41%
Jan 20, 2026 (Tue)	11	12.21	17.83	15.20	11	0	100.00%
Jan 23, 2026 (Fri)	24	0.36	37.96	13.27	22	2	91.67%
Jan 29, 2026 (Thu)	44	0.52	24.06	7.21	43	1	97.73%