Day-wise SLA Report - Pmt

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Day-wise SLA Report

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Previous Month

December 2025 AST (Auto Shop Totaal) B.V.

Next Month

Total Documents

241

All documents in period

Within SLA

189

? 24 hours

Exceeded SLA

52

> 24 hours

Compliance

78.42%

Overall rate

Avg Processing Time

13.36 hrs

Average turnaround

Showing 1 to 5 of 5 days

Date	Document Count	Min SLA (hrs)	Max SLA (hrs)	Average SLA (hrs)	Within SLA Count	Exceeded SLA Count	SLA Compliance
Dec 04, 2025 (Thu)	58	0.84	28.52	22.83	9	49	15.52%
Dec 09, 2025 (Tue)	47	0.48	23.51	10.99	47	0	100.00%
Dec 11, 2025 (Thu)	47	0.29	20.51	12.55	47	0	100.00%
Dec 17, 2025 (Wed)	57	0.67	25.19	10.07	54	3	94.74%
Dec 29, 2025 (Mon)	32	3.49	19.42	6.69	32	0	100.00%