Day-wise SLA Report - Pmt

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Day-wise SLA Report

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Previous Month

February 2026 AST (Auto Shop Totaal) B.V.

Next Month

Total Documents

233

All documents in period

Within SLA

232

? 24 hours

Exceeded SLA

1

> 24 hours

Compliance

99.57%

Overall rate

Avg Processing Time

14.84 hrs

Average turnaround

Showing 1 to 7 of 7 days

Date	Document Count	Min SLA (hrs)	Max SLA (hrs)	Average SLA (hrs)	Within SLA Count	Exceeded SLA Count	SLA Compliance
Feb 03, 2026 (Tue)	55	1.88	22.80	17.57	55	0	100.00%
Feb 09, 2026 (Mon)	55	2.24	20.20	15.86	55	0	100.00%
Feb 11, 2026 (Wed)	42	0.61	23.52	13.08	42	0	100.00%
Feb 16, 2026 (Mon)	14	16.11	24.90	20.05	13	1	92.86%
Feb 19, 2026 (Thu)	34	0.37	19.38	14.77	34	0	100.00%
Feb 24, 2026 (Tue)	10	15.17	21.95	17.87	10	0	100.00%
Feb 26, 2026 (Thu)	23	0.33	18.24	4.67	23	0	100.00%