Day-wise SLA Report - Pmt

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Day-wise SLA Report

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Previous Month

March 2026 AST (Auto Shop Totaal) B.V.

Next Month

Total Documents

119

All documents in period

Within SLA

112

? 24 hours

Exceeded SLA

7

> 24 hours

Compliance

94.12%

Overall rate

Avg Processing Time

14.66 hrs

Average turnaround

Showing 1 to 4 of 4 days

Date	Document Count	Min SLA (hrs)	Max SLA (hrs)	Average SLA (hrs)	Within SLA Count	Exceeded SLA Count	SLA Compliance
Mar 02, 2026 (Mon)	27	2.14	20.40	13.27	27	0	100.00%
Mar 12, 2026 (Thu)	28	0.88	24.95	14.46	23	5	82.14%
Mar 26, 2026 (Thu)	47	0.32	18.57	12.48	47	0	100.00%
Mar 30, 2026 (Mon)	17	21.65	24.36	23.24	15	2	88.24%