Day-wise SLA Report
Total Documents
34
All documents in periodWithin SLA
29
? 24 hoursExceeded SLA
5
> 24 hoursCompliance
85.29%
Overall rateAvg Processing Time
16.10 hrs
Average turnaround
Showing 1 to 16 of 16 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Dec 31, 2025 (Wed) | 1 | 1.50 | 1.50 | 1.50 | 1 | 0 | 100.00% |
| Jan 01, 2026 (Thu) | 1 | 0.30 | 0.30 | 0.30 | 1 | 0 | 100.00% |
| Jan 02, 2026 (Fri) | 1 | 13.66 | 13.66 | 13.66 | 1 | 0 | 100.00% |
| Jan 05, 2026 (Mon) | 2 | 0.19 | 20.93 | 10.56 | 2 | 0 | 100.00% |
| Jan 06, 2026 (Tue) | 1 | 0.22 | 0.22 | 0.22 | 1 | 0 | 100.00% |
| Jan 07, 2026 (Wed) | 3 | 16.08 | 24.38 | 21.55 | 1 | 2 | 33.33% |
| Jan 09, 2026 (Fri) | 5 | 1.29 | 24.07 | 9.75 | 4 | 1 | 80.00% |
| Jan 12, 2026 (Mon) | 1 | 21.01 | 21.01 | 21.01 | 1 | 0 | 100.00% |
| Jan 15, 2026 (Thu) | 1 | 7.25 | 7.25 | 7.25 | 1 | 0 | 100.00% |
| Jan 19, 2026 (Mon) | 1 | 9.89 | 9.89 | 9.89 | 1 | 0 | 100.00% |
| Jan 20, 2026 (Tue) | 1 | 18.40 | 18.40 | 18.40 | 1 | 0 | 100.00% |
| Jan 21, 2026 (Wed) | 4 | 17.20 | 22.54 | 18.56 | 4 | 0 | 100.00% |
| Jan 22, 2026 (Thu) | 3 | 2.87 | 23.34 | 15.87 | 3 | 0 | 100.00% |
| Jan 23, 2026 (Fri) | 2 | 42.46 | 42.46 | 42.46 | 0 | 2 | 0.00% |
| Jan 26, 2026 (Mon) | 6 | 19.71 | 20.83 | 19.90 | 6 | 0 | 100.00% |
| Jan 30, 2026 (Fri) | 1 | 14.48 | 14.48 | 14.48 | 1 | 0 | 100.00% |