Day-wise SLA Report
Total Documents
77
All documents in periodWithin SLA
68
? 24 hoursExceeded SLA
9
> 24 hoursCompliance
88.31%
Overall rateAvg Processing Time
15.34 hrs
Average turnaround
Showing 1 to 15 of 15 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Dec 01, 2025 (Mon) | 6 | 0.11 | 28.00 | 14.77 | 5 | 1 | 83.33% |
| Dec 02, 2025 (Tue) | 6 | 2.33 | 27.59 | 21.99 | 1 | 5 | 16.67% |
| Dec 03, 2025 (Wed) | 4 | 0.12 | 28.79 | 20.57 | 1 | 3 | 25.00% |
| Dec 04, 2025 (Thu) | 1 | 13.70 | 13.70 | 13.70 | 1 | 0 | 100.00% |
| Dec 08, 2025 (Mon) | 2 | 0.14 | 17.30 | 8.72 | 2 | 0 | 100.00% |
| Dec 09, 2025 (Tue) | 1 | 13.38 | 13.38 | 13.38 | 1 | 0 | 100.00% |
| Dec 11, 2025 (Thu) | 28 | 1.29 | 22.59 | 12.91 | 28 | 0 | 100.00% |
| Dec 12, 2025 (Fri) | 1 | 19.14 | 19.14 | 19.14 | 1 | 0 | 100.00% |
| Dec 14, 2025 (Sun) | 1 | 16.37 | 16.37 | 16.37 | 1 | 0 | 100.00% |
| Dec 15, 2025 (Mon) | 2 | 9.42 | 22.31 | 15.87 | 2 | 0 | 100.00% |
| Dec 16, 2025 (Tue) | 2 | 0.07 | 3.75 | 1.91 | 2 | 0 | 100.00% |
| Dec 18, 2025 (Thu) | 2 | 19.01 | 19.53 | 19.27 | 2 | 0 | 100.00% |
| Dec 23, 2025 (Tue) | 13 | 0.27 | 21.03 | 19.43 | 13 | 0 | 100.00% |
| Dec 24, 2025 (Wed) | 1 | 17.16 | 17.16 | 17.16 | 1 | 0 | 100.00% |
| Dec 29, 2025 (Mon) | 7 | 1.56 | 23.32 | 13.22 | 7 | 0 | 100.00% |