Day-wise SLA Report
Total Documents
33
All documents in periodWithin SLA
31
? 24 hoursExceeded SLA
2
> 24 hoursCompliance
93.94%
Overall rateAvg Processing Time
6.59 hrs
Average turnaround
Showing 1 to 15 of 15 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Mar 02, 2026 (Mon) | 4 | 3.60 | 16.62 | 7.01 | 4 | 0 | 100.00% |
| Mar 03, 2026 (Tue) | 5 | 1.46 | 15.66 | 7.29 | 5 | 0 | 100.00% |
| Mar 04, 2026 (Wed) | 4 | 0.05 | 20.76 | 7.57 | 4 | 0 | 100.00% |
| Mar 06, 2026 (Fri) | 5 | 2.59 | 24.84 | 11.56 | 3 | 2 | 60.00% |
| Mar 09, 2026 (Mon) | 1 | 3.34 | 3.34 | 3.34 | 1 | 0 | 100.00% |
| Mar 10, 2026 (Tue) | 1 | 0.90 | 0.90 | 0.90 | 1 | 0 | 100.00% |
| Mar 16, 2026 (Mon) | 1 | 0.31 | 0.31 | 0.31 | 1 | 0 | 100.00% |
| Mar 17, 2026 (Tue) | 1 | 5.67 | 5.67 | 5.67 | 1 | 0 | 100.00% |
| Mar 18, 2026 (Wed) | 1 | 15.01 | 15.01 | 15.01 | 1 | 0 | 100.00% |
| Mar 23, 2026 (Mon) | 1 | 1.49 | 1.49 | 1.49 | 1 | 0 | 100.00% |
| Mar 24, 2026 (Tue) | 5 | 1.60 | 2.11 | 1.70 | 5 | 0 | 100.00% |
| Mar 25, 2026 (Wed) | 1 | 7.47 | 7.47 | 7.47 | 1 | 0 | 100.00% |
| Mar 27, 2026 (Fri) | 1 | 4.81 | 4.81 | 4.81 | 1 | 0 | 100.00% |
| Mar 30, 2026 (Mon) | 1 | 8.09 | 8.09 | 8.09 | 1 | 0 | 100.00% |
| Mar 31, 2026 (Tue) | 1 | 9.34 | 9.34 | 9.34 | 1 | 0 | 100.00% |