Day-wise SLA Report


Previous Month

April 2026 Aciric B.V.

Next Month
Total Documents

23

All documents in period
Within SLA

22

? 24 hours
Exceeded SLA

1

> 24 hours
Compliance

95.65%

Overall rate
Avg Processing Time

16.70 hrs

Average turnaround
Showing 1 to 3 of 3 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Apr 01, 2026 (Wed) 8 2.26 21.86 15.16 8 0 100.00%
Apr 02, 2026 (Thu) 2 20.34 20.78 20.56 2 0 100.00%
Apr 03, 2026 (Fri) 13 1.42 40.33 17.05 12 1 92.31%