Day-wise SLA Report
Total Documents
23
All documents in periodWithin SLA
22
? 24 hoursExceeded SLA
1
> 24 hoursCompliance
95.65%
Overall rateAvg Processing Time
16.70 hrs
Average turnaround
Showing 1 to 3 of 3 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Apr 01, 2026 (Wed) | 8 | 2.26 | 21.86 | 15.16 | 8 | 0 | 100.00% |
| Apr 02, 2026 (Thu) | 2 | 20.34 | 20.78 | 20.56 | 2 | 0 | 100.00% |
| Apr 03, 2026 (Fri) | 13 | 1.42 | 40.33 | 17.05 | 12 | 1 | 92.31% |