Day-wise SLA Report
Total Documents
235
All documents in periodWithin SLA
20
? 24 hoursExceeded SLA
215
> 24 hoursCompliance
8.51%
Overall rateAvg Processing Time
41.28 hrs
Average turnaround
Showing 1 to 9 of 9 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Jan 09, 2026 (Fri) | 1 | 48.36 | 48.36 | 48.36 | 0 | 1 | 0.00% |
| Jan 13, 2026 (Tue) | 1 | 31.42 | 31.42 | 31.42 | 0 | 1 | 0.00% |
| Jan 15, 2026 (Thu) | 13 | 20.46 | 23.13 | 21.72 | 13 | 0 | 100.00% |
| Jan 16, 2026 (Fri) | 2 | 63.88 | 63.89 | 63.89 | 0 | 2 | 0.00% |
| Jan 20, 2026 (Tue) | 4 | 21.52 | 21.66 | 21.59 | 4 | 0 | 100.00% |
| Jan 26, 2026 (Mon) | 1 | 22.55 | 22.55 | 22.55 | 1 | 0 | 100.00% |
| Jan 28, 2026 (Wed) | 1 | 23.13 | 23.13 | 23.13 | 1 | 0 | 100.00% |
| Jan 29, 2026 (Thu) | 1 | 23.92 | 23.92 | 23.92 | 1 | 0 | 100.00% |
| Jan 30, 2026 (Fri) | 211 | 38.75 | 53.33 | 42.91 | 0 | 211 | 0.00% |