Day-wise SLA Report
Total Documents
93
All documents in periodWithin SLA
89
? 24 hoursExceeded SLA
4
> 24 hoursCompliance
95.70%
Overall rateAvg Processing Time
12.26 hrs
Average turnaround
Showing 1 to 9 of 9 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Dec 04, 2025 (Thu) | 3 | 25.67 | 40.36 | 30.58 | 0 | 3 | 0.00% |
| Dec 11, 2025 (Thu) | 1 | 29.61 | 29.61 | 29.61 | 0 | 1 | 0.00% |
| Dec 12, 2025 (Fri) | 75 | 10.05 | 10.86 | 10.59 | 75 | 0 | 100.00% |
| Dec 15, 2025 (Mon) | 1 | 6.60 | 6.60 | 6.60 | 1 | 0 | 100.00% |
| Dec 17, 2025 (Wed) | 1 | 22.87 | 22.87 | 22.87 | 1 | 0 | 100.00% |
| Dec 18, 2025 (Thu) | 4 | 23.31 | 23.32 | 23.32 | 4 | 0 | 100.00% |
| Dec 23, 2025 (Tue) | 5 | 4.47 | 20.21 | 13.77 | 5 | 0 | 100.00% |
| Dec 24, 2025 (Wed) | 1 | 23.09 | 23.09 | 23.09 | 1 | 0 | 100.00% |
| Dec 30, 2025 (Tue) | 2 | 3.94 | 5.80 | 4.87 | 2 | 0 | 100.00% |