Day-wise SLA Report
Total Documents
69
All documents in periodWithin SLA
53
? 24 hoursExceeded SLA
16
> 24 hoursCompliance
76.81%
Overall rateAvg Processing Time
16.86 hrs
Average turnaround
Showing 1 to 8 of 8 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Feb 04, 2026 (Wed) | 3 | 49.64 | 53.90 | 52.48 | 0 | 3 | 0.00% |
| Feb 05, 2026 (Thu) | 12 | 21.37 | 26.58 | 25.31 | 2 | 10 | 16.67% |
| Feb 06, 2026 (Fri) | 1 | 41.47 | 41.47 | 41.47 | 0 | 1 | 0.00% |
| Feb 09, 2026 (Mon) | 2 | 21.68 | 21.75 | 21.71 | 2 | 0 | 100.00% |
| Feb 12, 2026 (Thu) | 2 | 24.24 | 43.75 | 33.99 | 0 | 2 | 0.00% |
| Feb 13, 2026 (Fri) | 47 | 2.59 | 17.62 | 10.74 | 47 | 0 | 100.00% |
| Feb 16, 2026 (Mon) | 1 | 21.20 | 21.20 | 21.20 | 1 | 0 | 100.00% |
| Feb 18, 2026 (Wed) | 1 | 23.40 | 23.40 | 23.40 | 1 | 0 | 100.00% |