Day-wise SLA Report
Total Documents
851
All documents in periodWithin SLA
442
? 24 hoursExceeded SLA
409
> 24 hoursCompliance
51.94%
Overall rateAvg Processing Time
25.54 hrs
Average turnaround
Showing 1 to 21 of 21 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Jan 05, 2026 (Mon) | 17 | 2.00 | 103.33 | 27.62 | 10 | 7 | 58.82% |
| Jan 06, 2026 (Tue) | 58 | 21.57 | 45.32 | 36.44 | 6 | 52 | 10.34% |
| Jan 07, 2026 (Wed) | 69 | 9.19 | 49.00 | 34.33 | 8 | 61 | 11.59% |
| Jan 08, 2026 (Thu) | 47 | 0.28 | 37.76 | 27.37 | 14 | 33 | 29.79% |
| Jan 09, 2026 (Fri) | 5 | 26.68 | 46.65 | 34.49 | 0 | 5 | 0.00% |
| Jan 10, 2026 (Sat) | 20 | 21.67 | 41.91 | 27.90 | 14 | 6 | 70.00% |
| Jan 12, 2026 (Mon) | 31 | 5.41 | 30.44 | 21.52 | 16 | 15 | 51.61% |
| Jan 13, 2026 (Tue) | 70 | 2.26 | 47.56 | 32.35 | 8 | 62 | 11.43% |
| Jan 14, 2026 (Wed) | 34 | 14.12 | 29.12 | 19.17 | 23 | 11 | 67.65% |
| Jan 15, 2026 (Thu) | 31 | 0.46 | 26.48 | 19.00 | 26 | 5 | 83.87% |
| Jan 16, 2026 (Fri) | 85 | 7.24 | 64.91 | 23.97 | 59 | 26 | 69.41% |
| Jan 17, 2026 (Sat) | 14 | 19.82 | 43.17 | 33.57 | 5 | 9 | 35.71% |
| Jan 19, 2026 (Mon) | 17 | 2.04 | 24.45 | 7.82 | 16 | 1 | 94.12% |
| Jan 20, 2026 (Tue) | 56 | 1.48 | 75.70 | 22.52 | 28 | 28 | 50.00% |
| Jan 21, 2026 (Wed) | 15 | 8.30 | 44.29 | 25.61 | 4 | 11 | 26.67% |
| Jan 22, 2026 (Thu) | 63 | 0.56 | 72.11 | 24.94 | 30 | 33 | 47.62% |
| Jan 23, 2026 (Fri) | 17 | 0.66 | 68.31 | 24.96 | 5 | 12 | 29.41% |
| Jan 26, 2026 (Mon) | 49 | 5.45 | 24.80 | 19.10 | 47 | 2 | 95.92% |
| Jan 28, 2026 (Wed) | 66 | 0.40 | 25.28 | 21.24 | 61 | 5 | 92.42% |
| Jan 29, 2026 (Thu) | 60 | 0.94 | 25.77 | 18.42 | 55 | 5 | 91.67% |
| Jan 30, 2026 (Fri) | 27 | 0.51 | 44.40 | 32.36 | 7 | 20 | 25.93% |