Day-wise SLA Report

Previous Month

December 2025 Auto Camper Service International Holding B.V.

Next Month
Total Documents

700

All documents in period
Within SLA

499

? 24 hours
Exceeded SLA

201

> 24 hours
Compliance

71.29%

Overall rate
Avg Processing Time

20.61 hrs

Average turnaround
Showing 1 to 20 of 20 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Dec 01, 2025 (Mon) 37 3.66 24.52 14.94 34 3 91.89%
Dec 02, 2025 (Tue) 31 19.07 45.76 32.45 5 26 16.13%
Dec 03, 2025 (Wed) 44 1.00 48.83 29.54 16 28 36.36%
Dec 04, 2025 (Thu) 5 2.23 26.97 16.72 3 2 60.00%
Dec 05, 2025 (Fri) 16 20.62 60.64 50.09 1 15 6.25%
Dec 08, 2025 (Mon) 39 7.42 26.27 20.62 30 9 76.92%
Dec 09, 2025 (Tue) 3 21.85 40.00 29.62 1 2 33.33%
Dec 10, 2025 (Wed) 23 5.48 32.08 22.23 13 10 56.52%
Dec 11, 2025 (Thu) 53 1.13 29.60 21.58 46 7 86.79%
Dec 15, 2025 (Mon) 75 0.31 28.14 16.02 69 6 92.00%
Dec 16, 2025 (Tue) 30 5.68 42.98 22.75 13 17 43.33%
Dec 17, 2025 (Wed) 17 18.03 27.03 24.56 6 11 35.29%
Dec 18, 2025 (Thu) 42 0.45 26.73 19.01 26 16 61.90%
Dec 19, 2025 (Fri) 36 16.56 60.14 40.34 2 34 5.56%
Dec 22, 2025 (Mon) 42 2.04 35.66 19.57 34 8 80.95%
Dec 23, 2025 (Tue) 8 3.71 26.07 16.15 7 1 87.50%
Dec 24, 2025 (Wed) 34 0.28 23.66 12.86 34 0 100.00%
Dec 29, 2025 (Mon) 55 0.00 25.31 17.95 49 6 89.09%
Dec 30, 2025 (Tue) 20 2.88 21.46 15.35 20 0 100.00%
Dec 31, 2025 (Wed) 90 0.28 23.71 10.04 90 0 100.00%