Day-wise SLA Report
Total Documents
507
All documents in periodWithin SLA
363
? 24 hoursExceeded SLA
144
> 24 hoursCompliance
71.60%
Overall rateAvg Processing Time
21.10 hrs
Average turnaround
Showing 1 to 21 of 21 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Feb 02, 2026 (Mon) | 21 | 7.30 | 39.30 | 21.08 | 16 | 5 | 76.19% |
| Feb 03, 2026 (Tue) | 35 | 9.66 | 32.13 | 24.36 | 18 | 17 | 51.43% |
| Feb 04, 2026 (Wed) | 35 | 8.27 | 53.24 | 27.50 | 12 | 23 | 34.29% |
| Feb 05, 2026 (Thu) | 43 | 1.14 | 25.82 | 21.14 | 38 | 5 | 88.37% |
| Feb 06, 2026 (Fri) | 17 | 1.36 | 64.52 | 36.69 | 8 | 9 | 47.06% |
| Feb 09, 2026 (Mon) | 37 | 1.47 | 38.21 | 22.80 | 22 | 15 | 59.46% |
| Feb 10, 2026 (Tue) | 42 | 2.16 | 28.07 | 21.40 | 21 | 21 | 50.00% |
| Feb 11, 2026 (Wed) | 14 | 2.49 | 27.87 | 22.32 | 6 | 8 | 42.86% |
| Feb 12, 2026 (Thu) | 26 | 1.15 | 25.22 | 14.40 | 25 | 1 | 96.15% |
| Feb 13, 2026 (Fri) | 2 | 8.17 | 61.44 | 34.80 | 1 | 1 | 50.00% |
| Feb 16, 2026 (Mon) | 19 | 1.81 | 25.64 | 16.46 | 15 | 4 | 78.95% |
| Feb 17, 2026 (Tue) | 27 | 16.58 | 35.71 | 23.21 | 24 | 3 | 88.89% |
| Feb 18, 2026 (Wed) | 20 | 1.04 | 22.46 | 17.44 | 20 | 0 | 100.00% |
| Feb 19, 2026 (Thu) | 17 | 2.94 | 23.47 | 17.43 | 17 | 0 | 100.00% |
| Feb 20, 2026 (Fri) | 28 | 3.27 | 40.80 | 18.84 | 18 | 10 | 64.29% |
| Feb 21, 2026 (Sat) | 9 | 36.22 | 39.00 | 38.03 | 0 | 9 | 0.00% |
| Feb 23, 2026 (Mon) | 34 | 4.35 | 25.47 | 18.26 | 31 | 3 | 91.18% |
| Feb 24, 2026 (Tue) | 26 | 3.65 | 33.76 | 21.29 | 16 | 10 | 61.54% |
| Feb 25, 2026 (Wed) | 29 | 5.74 | 22.29 | 16.36 | 29 | 0 | 100.00% |
| Feb 26, 2026 (Thu) | 20 | 0.25 | 20.50 | 8.82 | 20 | 0 | 100.00% |
| Feb 27, 2026 (Fri) | 6 | 17.08 | 22.44 | 21.53 | 6 | 0 | 100.00% |