Day-wise SLA Report
Total Documents
502
All documents in periodWithin SLA
337
? 24 hoursExceeded SLA
165
> 24 hoursCompliance
67.13%
Overall rateAvg Processing Time
21.74 hrs
Average turnaround
Showing 1 to 22 of 22 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Mar 02, 2026 (Mon) | 39 | 2.33 | 25.31 | 17.83 | 35 | 4 | 89.74% |
| Mar 03, 2026 (Tue) | 41 | 3.37 | 35.32 | 23.66 | 25 | 16 | 60.98% |
| Mar 04, 2026 (Wed) | 20 | 4.40 | 26.73 | 21.59 | 15 | 5 | 75.00% |
| Mar 05, 2026 (Thu) | 42 | 2.44 | 26.67 | 17.42 | 32 | 10 | 76.19% |
| Mar 06, 2026 (Fri) | 13 | 3.62 | 44.93 | 31.62 | 4 | 9 | 30.77% |
| Mar 09, 2026 (Mon) | 15 | 3.54 | 26.48 | 19.03 | 11 | 4 | 73.33% |
| Mar 10, 2026 (Tue) | 41 | 6.98 | 42.54 | 25.84 | 17 | 24 | 41.46% |
| Mar 11, 2026 (Wed) | 62 | 0.40 | 30.20 | 23.06 | 32 | 30 | 51.61% |
| Mar 12, 2026 (Thu) | 9 | 3.57 | 21.67 | 13.36 | 9 | 0 | 100.00% |
| Mar 13, 2026 (Fri) | 9 | 13.23 | 21.91 | 18.55 | 9 | 0 | 100.00% |
| Mar 16, 2026 (Mon) | 12 | 7.34 | 25.07 | 19.26 | 9 | 3 | 75.00% |
| Mar 17, 2026 (Tue) | 29 | 0.41 | 27.06 | 20.25 | 24 | 5 | 82.76% |
| Mar 18, 2026 (Wed) | 5 | 16.90 | 21.73 | 19.52 | 5 | 0 | 100.00% |
| Mar 19, 2026 (Thu) | 33 | 0.55 | 26.74 | 19.11 | 32 | 1 | 96.97% |
| Mar 20, 2026 (Fri) | 28 | 4.41 | 46.18 | 25.26 | 16 | 12 | 57.14% |
| Mar 23, 2026 (Mon) | 8 | 2.92 | 22.93 | 8.79 | 8 | 0 | 100.00% |
| Mar 24, 2026 (Tue) | 15 | 3.20 | 33.33 | 20.29 | 12 | 3 | 80.00% |
| Mar 25, 2026 (Wed) | 9 | 2.44 | 23.58 | 14.07 | 9 | 0 | 100.00% |
| Mar 26, 2026 (Thu) | 8 | 0.36 | 26.83 | 11.60 | 7 | 1 | 87.50% |
| Mar 27, 2026 (Fri) | 23 | 6.23 | 48.28 | 33.36 | 8 | 15 | 34.78% |
| Mar 30, 2026 (Mon) | 25 | 4.28 | 31.17 | 22.52 | 14 | 11 | 56.00% |
| Mar 31, 2026 (Tue) | 16 | 6.93 | 43.98 | 27.20 | 4 | 12 | 25.00% |