Day-wise SLA Report
Total Documents
94
All documents in periodWithin SLA
16
? 24 hoursExceeded SLA
78
> 24 hoursCompliance
17.02%
Overall rateAvg Processing Time
34.15 hrs
Average turnaround
Showing 1 to 3 of 3 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Apr 01, 2026 (Wed) | 35 | 2.39 | 56.11 | 32.66 | 5 | 30 | 14.29% |
| Apr 02, 2026 (Thu) | 51 | 4.06 | 66.29 | 35.47 | 9 | 42 | 17.65% |
| Apr 03, 2026 (Fri) | 8 | 17.08 | 68.14 | 32.26 | 2 | 6 | 25.00% |