Day-wise SLA Report
Total Documents
11,848
All documents in periodWithin SLA
8,786
? 24 hoursExceeded SLA
3,062
> 24 hoursCompliance
74.16%
Overall rateAvg Processing Time
19.07 hrs
Average turnaround
Showing 1 to 31 of 32 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Dec 31, 2025 (Wed) | 4 | 4.00 | 4.88 | 4.45 | 4 | 0 | 100.00% |
| Jan 01, 2026 (Thu) | 100 | 0.14 | 23.69 | 3.99 | 100 | 0 | 100.00% |
| Jan 02, 2026 (Fri) | 557 | 0.04 | 61.52 | 6.45 | 518 | 39 | 93.00% |
| Jan 03, 2026 (Sat) | 172 | 0.19 | 39.39 | 17.85 | 153 | 19 | 88.95% |
| Jan 04, 2026 (Sun) | 180 | 0.02 | 21.60 | 10.78 | 180 | 0 | 100.00% |
| Jan 05, 2026 (Mon) | 505 | 0.06 | 30.00 | 13.65 | 483 | 22 | 95.64% |
| Jan 06, 2026 (Tue) | 646 | 0.18 | 54.46 | 22.63 | 379 | 267 | 58.67% |
| Jan 07, 2026 (Wed) | 422 | 0.20 | 47.95 | 19.34 | 277 | 145 | 65.64% |
| Jan 08, 2026 (Thu) | 825 | 0.24 | 50.71 | 23.37 | 482 | 343 | 58.42% |
| Jan 09, 2026 (Fri) | 855 | 0.03 | 72.32 | 22.32 | 637 | 218 | 74.50% |
| Jan 10, 2026 (Sat) | 161 | 0.08 | 45.62 | 21.61 | 103 | 58 | 63.98% |
| Jan 11, 2026 (Sun) | 46 | 0.17 | 19.83 | 9.67 | 46 | 0 | 100.00% |
| Jan 12, 2026 (Mon) | 506 | 0.20 | 46.01 | 13.95 | 468 | 38 | 92.49% |
| Jan 13, 2026 (Tue) | 347 | 0.08 | 42.17 | 14.97 | 297 | 50 | 85.59% |
| Jan 14, 2026 (Wed) | 585 | 0.21 | 44.71 | 16.73 | 498 | 87 | 85.13% |
| Jan 15, 2026 (Thu) | 476 | 0.06 | 48.62 | 15.53 | 429 | 47 | 90.13% |
| Jan 16, 2026 (Fri) | 837 | 0.11 | 66.60 | 25.36 | 489 | 348 | 58.42% |
| Jan 17, 2026 (Sat) | 191 | 0.06 | 47.16 | 29.22 | 89 | 102 | 46.60% |
| Jan 18, 2026 (Sun) | 58 | 0.17 | 22.25 | 11.96 | 58 | 0 | 100.00% |
| Jan 19, 2026 (Mon) | 428 | 0.30 | 46.12 | 10.03 | 419 | 9 | 97.90% |
| Jan 20, 2026 (Tue) | 333 | 0.09 | 44.69 | 15.40 | 307 | 26 | 92.19% |
| Jan 21, 2026 (Wed) | 313 | 0.04 | 43.14 | 16.24 | 256 | 57 | 81.79% |
| Jan 22, 2026 (Thu) | 635 | 0.01 | 68.56 | 25.90 | 340 | 295 | 53.54% |
| Jan 23, 2026 (Fri) | 750 | 0.06 | 67.83 | 33.72 | 185 | 565 | 24.67% |
| Jan 24, 2026 (Sat) | 83 | 0.22 | 44.42 | 29.31 | 31 | 52 | 37.35% |
| Jan 25, 2026 (Sun) | 38 | 0.16 | 21.06 | 13.07 | 38 | 0 | 100.00% |
| Jan 26, 2026 (Mon) | 168 | 0.28 | 42.04 | 12.13 | 160 | 8 | 95.24% |
| Jan 27, 2026 (Tue) | 231 | 0.00 | 28.85 | 10.90 | 226 | 5 | 97.84% |
| Jan 28, 2026 (Wed) | 351 | 0.24 | 39.89 | 13.77 | 348 | 3 | 99.15% |
| Jan 29, 2026 (Thu) | 300 | 0.09 | 34.75 | 11.89 | 283 | 17 | 94.33% |
| Jan 30, 2026 (Fri) | 603 | 0.10 | 60.54 | 19.32 | 462 | 141 | 76.62% |