Day-wise SLA Report
Total Documents
10,395
All documents in periodWithin SLA
8,313
? 24 hoursExceeded SLA
2,082
> 24 hoursCompliance
79.97%
Overall rateAvg Processing Time
16.34 hrs
Average turnaround
Showing 1 to 31 of 32 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Nov 30, 2025 (Sun) | 16 | 2.78 | 10.12 | 4.74 | 16 | 0 | 100.00% |
| Dec 01, 2025 (Mon) | 278 | 0.24 | 37.29 | 13.76 | 221 | 57 | 79.50% |
| Dec 02, 2025 (Tue) | 512 | 0.05 | 50.44 | 20.03 | 348 | 164 | 67.97% |
| Dec 03, 2025 (Wed) | 460 | 0.11 | 50.69 | 19.83 | 295 | 165 | 64.13% |
| Dec 04, 2025 (Thu) | 432 | 0.04 | 43.70 | 19.07 | 204 | 228 | 47.22% |
| Dec 05, 2025 (Fri) | 796 | 0.06 | 65.90 | 20.12 | 647 | 149 | 81.28% |
| Dec 06, 2025 (Sat) | 529 | 0.06 | 46.05 | 29.80 | 140 | 389 | 26.47% |
| Dec 07, 2025 (Sun) | 65 | 0.18 | 19.66 | 10.97 | 65 | 0 | 100.00% |
| Dec 08, 2025 (Mon) | 199 | 0.10 | 37.78 | 12.35 | 183 | 16 | 91.96% |
| Dec 09, 2025 (Tue) | 285 | 0.09 | 74.73 | 21.18 | 219 | 66 | 76.84% |
| Dec 10, 2025 (Wed) | 375 | 0.20 | 50.13 | 11.83 | 348 | 27 | 92.80% |
| Dec 11, 2025 (Thu) | 318 | 0.01 | 66.24 | 13.18 | 286 | 32 | 89.94% |
| Dec 12, 2025 (Fri) | 823 | 0.10 | 70.93 | 13.79 | 740 | 83 | 89.91% |
| Dec 13, 2025 (Sat) | 193 | 0.17 | 43.51 | 22.46 | 129 | 64 | 66.84% |
| Dec 14, 2025 (Sun) | 63 | 0.04 | 20.79 | 14.91 | 63 | 0 | 100.00% |
| Dec 15, 2025 (Mon) | 259 | 0.29 | 34.83 | 7.62 | 254 | 5 | 98.07% |
| Dec 16, 2025 (Tue) | 404 | 0.44 | 45.23 | 15.89 | 378 | 26 | 93.56% |
| Dec 17, 2025 (Wed) | 382 | 0.11 | 44.53 | 13.43 | 342 | 40 | 89.53% |
| Dec 18, 2025 (Thu) | 524 | 0.10 | 43.93 | 16.27 | 388 | 136 | 74.05% |
| Dec 19, 2025 (Fri) | 834 | 0.06 | 67.34 | 15.85 | 756 | 78 | 90.65% |
| Dec 20, 2025 (Sat) | 220 | 0.22 | 48.22 | 30.20 | 57 | 163 | 25.91% |
| Dec 21, 2025 (Sun) | 53 | 0.06 | 19.48 | 9.71 | 53 | 0 | 100.00% |
| Dec 22, 2025 (Mon) | 415 | 0.07 | 45.34 | 15.32 | 330 | 85 | 79.52% |
| Dec 23, 2025 (Tue) | 446 | 0.13 | 28.73 | 13.22 | 428 | 18 | 95.96% |
| Dec 24, 2025 (Wed) | 524 | 0.01 | 26.28 | 8.60 | 516 | 8 | 98.47% |
| Dec 25, 2025 (Thu) | 12 | 0.10 | 11.79 | 3.14 | 12 | 0 | 100.00% |
| Dec 26, 2025 (Fri) | 52 | 0.39 | 23.70 | 5.07 | 52 | 0 | 100.00% |
| Dec 27, 2025 (Sat) | 282 | 0.04 | 43.97 | 23.33 | 201 | 81 | 71.28% |
| Dec 28, 2025 (Sun) | 41 | 0.10 | 19.84 | 9.29 | 41 | 0 | 100.00% |
| Dec 29, 2025 (Mon) | 179 | 0.25 | 23.67 | 15.58 | 179 | 0 | 100.00% |
| Dec 30, 2025 (Tue) | 233 | 0.05 | 25.75 | 7.56 | 231 | 2 | 99.14% |