Day-wise SLA Report
Total Documents
9,631
All documents in periodWithin SLA
8,375
? 24 hoursExceeded SLA
1,256
> 24 hoursCompliance
86.96%
Overall rateAvg Processing Time
15.02 hrs
Average turnaround
Showing 1 to 28 of 28 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Feb 01, 2026 (Sun) | 53 | 6.99 | 30.69 | 16.36 | 48 | 5 | 90.57% |
| Feb 02, 2026 (Mon) | 391 | 0.16 | 39.44 | 14.88 | 363 | 28 | 92.84% |
| Feb 03, 2026 (Tue) | 380 | 0.12 | 40.76 | 19.97 | 284 | 96 | 74.74% |
| Feb 04, 2026 (Wed) | 286 | 0.13 | 52.18 | 14.12 | 262 | 24 | 91.61% |
| Feb 05, 2026 (Thu) | 903 | 0.10 | 39.55 | 21.95 | 504 | 399 | 55.81% |
| Feb 06, 2026 (Fri) | 759 | 0.09 | 66.68 | 21.81 | 546 | 213 | 71.94% |
| Feb 07, 2026 (Sat) | 57 | 0.06 | 30.20 | 13.01 | 54 | 3 | 94.74% |
| Feb 08, 2026 (Sun) | 23 | 0.08 | 18.89 | 6.52 | 23 | 0 | 100.00% |
| Feb 09, 2026 (Mon) | 354 | 0.08 | 34.61 | 10.61 | 342 | 12 | 96.61% |
| Feb 10, 2026 (Tue) | 507 | 0.05 | 38.39 | 17.29 | 427 | 80 | 84.22% |
| Feb 11, 2026 (Wed) | 409 | 0.01 | 60.58 | 19.24 | 318 | 91 | 77.75% |
| Feb 12, 2026 (Thu) | 356 | 0.11 | 27.76 | 10.90 | 352 | 4 | 98.88% |
| Feb 13, 2026 (Fri) | 597 | 0.09 | 61.89 | 9.55 | 564 | 33 | 94.47% |
| Feb 14, 2026 (Sat) | 135 | 0.16 | 47.10 | 20.20 | 122 | 13 | 90.37% |
| Feb 15, 2026 (Sun) | 14 | 0.06 | 16.68 | 4.68 | 14 | 0 | 100.00% |
| Feb 16, 2026 (Mon) | 384 | 0.03 | 33.22 | 13.25 | 375 | 9 | 97.66% |
| Feb 17, 2026 (Tue) | 228 | 0.23 | 34.31 | 15.86 | 218 | 10 | 95.61% |
| Feb 18, 2026 (Wed) | 257 | 0.12 | 24.24 | 16.24 | 256 | 1 | 99.61% |
| Feb 19, 2026 (Thu) | 389 | 0.03 | 64.47 | 15.61 | 384 | 5 | 98.71% |
| Feb 20, 2026 (Fri) | 950 | 0.08 | 50.83 | 14.05 | 829 | 121 | 87.26% |
| Feb 21, 2026 (Sat) | 130 | 1.34 | 46.61 | 26.26 | 71 | 59 | 54.62% |
| Feb 22, 2026 (Sun) | 84 | 0.03 | 21.18 | 12.38 | 84 | 0 | 100.00% |
| Feb 23, 2026 (Mon) | 341 | 0.30 | 29.34 | 9.67 | 337 | 4 | 98.83% |
| Feb 24, 2026 (Tue) | 345 | 0.05 | 36.47 | 14.01 | 334 | 11 | 96.81% |
| Feb 25, 2026 (Wed) | 168 | 0.06 | 23.85 | 11.05 | 168 | 0 | 100.00% |
| Feb 26, 2026 (Thu) | 416 | 0.12 | 29.93 | 5.73 | 412 | 4 | 99.04% |
| Feb 27, 2026 (Fri) | 580 | 0.04 | 38.93 | 8.06 | 575 | 5 | 99.14% |
| Feb 28, 2026 (Sat) | 135 | 0.15 | 43.42 | 18.60 | 109 | 26 | 80.74% |