Day-wise SLA Report


Previous Month

January 2026 Biont B.V.

Next Month
Total Documents

3

All documents in period
Within SLA

2

? 24 hours
Exceeded SLA

1

> 24 hours
Compliance

66.67%

Overall rate
Avg Processing Time

10.75 hrs

Average turnaround
Showing 1 to 3 of 3 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Jan 12, 2026 (Mon) 1 2.44 2.44 2.44 1 0 100.00%
Jan 28, 2026 (Wed) 1 3.72 3.72 3.72 1 0 100.00%
Jan 30, 2026 (Fri) 1 26.08 26.08 26.08 0 1 0.00%