Day-wise SLA Report
Total Documents
3
All documents in periodWithin SLA
2
? 24 hoursExceeded SLA
1
> 24 hoursCompliance
66.67%
Overall rateAvg Processing Time
10.75 hrs
Average turnaround
Showing 1 to 3 of 3 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Jan 12, 2026 (Mon) | 1 | 2.44 | 2.44 | 2.44 | 1 | 0 | 100.00% |
| Jan 28, 2026 (Wed) | 1 | 3.72 | 3.72 | 3.72 | 1 | 0 | 100.00% |
| Jan 30, 2026 (Fri) | 1 | 26.08 | 26.08 | 26.08 | 0 | 1 | 0.00% |