Day-wise SLA Report


Previous Month

December 2025 Biont B.V.

Next Month
Total Documents

8

All documents in period
Within SLA

7

? 24 hours
Exceeded SLA

1

> 24 hours
Compliance

87.50%

Overall rate
Avg Processing Time

11.17 hrs

Average turnaround
Showing 1 to 5 of 5 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Dec 04, 2025 (Thu) 1 31.37 31.37 31.37 0 1 0.00%
Dec 05, 2025 (Fri) 2 4.59 20.51 12.55 2 0 100.00%
Dec 11, 2025 (Thu) 1 4.84 4.84 4.84 1 0 100.00%
Dec 12, 2025 (Fri) 3 1.87 1.87 1.87 3 0 100.00%
Dec 22, 2025 (Mon) 1 22.44 22.44 22.44 1 0 100.00%