Day-wise SLA Report
Total Documents
8
All documents in periodWithin SLA
7
? 24 hoursExceeded SLA
1
> 24 hoursCompliance
87.50%
Overall rateAvg Processing Time
11.17 hrs
Average turnaround
Showing 1 to 5 of 5 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Dec 04, 2025 (Thu) | 1 | 31.37 | 31.37 | 31.37 | 0 | 1 | 0.00% |
| Dec 05, 2025 (Fri) | 2 | 4.59 | 20.51 | 12.55 | 2 | 0 | 100.00% |
| Dec 11, 2025 (Thu) | 1 | 4.84 | 4.84 | 4.84 | 1 | 0 | 100.00% |
| Dec 12, 2025 (Fri) | 3 | 1.87 | 1.87 | 1.87 | 3 | 0 | 100.00% |
| Dec 22, 2025 (Mon) | 1 | 22.44 | 22.44 | 22.44 | 1 | 0 | 100.00% |