Day-wise SLA Report
Total Documents
39
All documents in periodWithin SLA
35
? 24 hoursExceeded SLA
4
> 24 hoursCompliance
89.74%
Overall rateAvg Processing Time
13.08 hrs
Average turnaround
Showing 1 to 13 of 13 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Dec 01, 2025 (Mon) | 2 | 19.26 | 19.88 | 19.57 | 2 | 0 | 100.00% |
| Dec 02, 2025 (Tue) | 10 | 0.17 | 41.57 | 19.84 | 7 | 3 | 70.00% |
| Dec 03, 2025 (Wed) | 6 | 0.11 | 28.04 | 8.59 | 5 | 1 | 83.33% |
| Dec 04, 2025 (Thu) | 1 | 0.25 | 0.25 | 0.25 | 1 | 0 | 100.00% |
| Dec 07, 2025 (Sun) | 2 | 11.98 | 12.72 | 12.35 | 2 | 0 | 100.00% |
| Dec 10, 2025 (Wed) | 1 | 19.94 | 19.94 | 19.94 | 1 | 0 | 100.00% |
| Dec 12, 2025 (Fri) | 9 | 0.23 | 19.52 | 7.25 | 9 | 0 | 100.00% |
| Dec 16, 2025 (Tue) | 1 | 7.62 | 7.62 | 7.62 | 1 | 0 | 100.00% |
| Dec 17, 2025 (Wed) | 1 | 1.58 | 1.58 | 1.58 | 1 | 0 | 100.00% |
| Dec 19, 2025 (Fri) | 3 | 15.72 | 21.33 | 19.46 | 3 | 0 | 100.00% |
| Dec 24, 2025 (Wed) | 1 | 19.40 | 19.40 | 19.40 | 1 | 0 | 100.00% |
| Dec 29, 2025 (Mon) | 1 | 3.77 | 3.77 | 3.77 | 1 | 0 | 100.00% |
| Dec 30, 2025 (Tue) | 1 | 20.06 | 20.06 | 20.06 | 1 | 0 | 100.00% |