Day-wise SLA Report

Previous Month

February 2026 BitWise B.V.

Next Month
Total Documents

30

All documents in period
Within SLA

28

? 24 hours
Exceeded SLA

2

> 24 hours
Compliance

93.33%

Overall rate
Avg Processing Time

11.05 hrs

Average turnaround
Showing 1 to 14 of 14 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Feb 02, 2026 (Mon) 3 5.27 19.47 10.28 3 0 100.00%
Feb 03, 2026 (Tue) 1 21.04 21.04 21.04 1 0 100.00%
Feb 04, 2026 (Wed) 1 7.98 7.98 7.98 1 0 100.00%
Feb 05, 2026 (Thu) 2 0.14 17.77 8.96 2 0 100.00%
Feb 06, 2026 (Fri) 2 8.41 38.48 23.45 1 1 50.00%
Feb 09, 2026 (Mon) 1 17.62 17.62 17.62 1 0 100.00%
Feb 11, 2026 (Wed) 2 0.07 27.39 13.73 1 1 50.00%
Feb 12, 2026 (Thu) 1 5.40 5.40 5.40 1 0 100.00%
Feb 13, 2026 (Fri) 1 0.10 0.10 0.10 1 0 100.00%
Feb 16, 2026 (Mon) 7 0.23 2.82 2.19 7 0 100.00%
Feb 17, 2026 (Tue) 2 4.87 21.29 13.08 2 0 100.00%
Feb 18, 2026 (Wed) 4 1.10 22.13 12.41 4 0 100.00%
Feb 19, 2026 (Thu) 2 21.23 22.38 21.80 2 0 100.00%
Feb 24, 2026 (Tue) 1 21.54 21.54 21.54 1 0 100.00%