Day-wise SLA Report

Previous Month

March 2026 BitWise B.V.

Next Month
Total Documents

28

All documents in period
Within SLA

27

? 24 hours
Exceeded SLA

1

> 24 hours
Compliance

96.43%

Overall rate
Avg Processing Time

10.87 hrs

Average turnaround
Showing 1 to 10 of 10 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Mar 03, 2026 (Tue) 2 5.85 15.09 10.47 2 0 100.00%
Mar 06, 2026 (Fri) 9 0.05 43.65 7.90 8 1 88.89%
Mar 11, 2026 (Wed) 1 22.79 22.79 22.79 1 0 100.00%
Mar 13, 2026 (Fri) 2 0.07 17.77 8.92 2 0 100.00%
Mar 16, 2026 (Mon) 2 7.43 21.59 14.51 2 0 100.00%
Mar 19, 2026 (Thu) 4 14.41 20.35 17.54 4 0 100.00%
Mar 20, 2026 (Fri) 2 18.16 18.40 18.28 2 0 100.00%
Mar 22, 2026 (Sun) 3 0.06 0.63 0.31 3 0 100.00%
Mar 24, 2026 (Tue) 2 17.01 17.89 17.45 2 0 100.00%
Mar 27, 2026 (Fri) 1 0.10 0.10 0.10 1 0 100.00%