Day-wise SLA Report
Total Documents
97
All documents in periodWithin SLA
83
? 24 hoursExceeded SLA
14
> 24 hoursCompliance
85.57%
Overall rateAvg Processing Time
14.17 hrs
Average turnaround
Showing 1 to 17 of 17 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Jan 02, 2026 (Fri) | 10 | 0.19 | 12.85 | 2.76 | 10 | 0 | 100.00% |
| Jan 05, 2026 (Mon) | 3 | 20.72 | 27.56 | 24.19 | 1 | 2 | 33.33% |
| Jan 06, 2026 (Tue) | 12 | 22.19 | 41.33 | 28.49 | 4 | 8 | 33.33% |
| Jan 07, 2026 (Wed) | 5 | 0.24 | 23.98 | 19.09 | 5 | 0 | 100.00% |
| Jan 08, 2026 (Thu) | 10 | 0.14 | 36.31 | 16.21 | 9 | 1 | 90.00% |
| Jan 09, 2026 (Fri) | 1 | 17.30 | 17.30 | 17.30 | 1 | 0 | 100.00% |
| Jan 12, 2026 (Mon) | 3 | 3.12 | 15.26 | 7.25 | 3 | 0 | 100.00% |
| Jan 13, 2026 (Tue) | 2 | 2.49 | 10.27 | 6.38 | 2 | 0 | 100.00% |
| Jan 14, 2026 (Wed) | 7 | 2.42 | 28.81 | 21.49 | 4 | 3 | 57.14% |
| Jan 15, 2026 (Thu) | 9 | 0.16 | 23.25 | 9.81 | 9 | 0 | 100.00% |
| Jan 19, 2026 (Mon) | 5 | 1.73 | 12.03 | 7.81 | 5 | 0 | 100.00% |
| Jan 20, 2026 (Tue) | 3 | 0.08 | 22.72 | 10.98 | 3 | 0 | 100.00% |
| Jan 21, 2026 (Wed) | 6 | 1.83 | 14.30 | 9.98 | 6 | 0 | 100.00% |
| Jan 22, 2026 (Thu) | 5 | 1.03 | 23.80 | 12.04 | 5 | 0 | 100.00% |
| Jan 26, 2026 (Mon) | 4 | 3.82 | 20.71 | 12.43 | 4 | 0 | 100.00% |
| Jan 29, 2026 (Thu) | 2 | 2.00 | 4.51 | 3.25 | 2 | 0 | 100.00% |
| Jan 30, 2026 (Fri) | 10 | 2.19 | 20.27 | 13.63 | 10 | 0 | 100.00% |