Day-wise SLA Report
Total Documents
105
All documents in periodWithin SLA
76
? 24 hoursExceeded SLA
29
> 24 hoursCompliance
72.38%
Overall rateAvg Processing Time
17.60 hrs
Average turnaround
Showing 1 to 16 of 16 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Dec 01, 2025 (Mon) | 3 | 0.04 | 34.61 | 13.09 | 2 | 1 | 66.67% |
| Dec 02, 2025 (Tue) | 3 | 40.85 | 42.03 | 41.44 | 0 | 3 | 0.00% |
| Dec 03, 2025 (Wed) | 11 | 26.23 | 39.61 | 30.78 | 0 | 11 | 0.00% |
| Dec 04, 2025 (Thu) | 12 | 1.78 | 38.13 | 23.79 | 3 | 9 | 25.00% |
| Dec 08, 2025 (Mon) | 1 | 22.04 | 22.04 | 22.04 | 1 | 0 | 100.00% |
| Dec 10, 2025 (Wed) | 4 | 1.27 | 22.82 | 11.98 | 4 | 0 | 100.00% |
| Dec 11, 2025 (Thu) | 7 | 0.90 | 23.42 | 11.62 | 7 | 0 | 100.00% |
| Dec 12, 2025 (Fri) | 1 | 0.66 | 0.66 | 0.66 | 1 | 0 | 100.00% |
| Dec 15, 2025 (Mon) | 5 | 2.84 | 24.75 | 15.86 | 4 | 1 | 80.00% |
| Dec 16, 2025 (Tue) | 9 | 7.85 | 34.08 | 21.33 | 8 | 1 | 88.89% |
| Dec 17, 2025 (Wed) | 14 | 1.62 | 24.47 | 13.49 | 11 | 3 | 78.57% |
| Dec 18, 2025 (Thu) | 2 | 1.63 | 5.27 | 3.45 | 2 | 0 | 100.00% |
| Dec 22, 2025 (Mon) | 7 | 12.21 | 20.78 | 16.03 | 7 | 0 | 100.00% |
| Dec 23, 2025 (Tue) | 9 | 0.28 | 17.55 | 4.95 | 9 | 0 | 100.00% |
| Dec 29, 2025 (Mon) | 15 | 0.18 | 22.39 | 17.36 | 15 | 0 | 100.00% |
| Dec 30, 2025 (Tue) | 2 | 3.97 | 19.79 | 11.88 | 2 | 0 | 100.00% |