Day-wise SLA Report
Total Documents
88
All documents in periodWithin SLA
81
? 24 hoursExceeded SLA
7
> 24 hoursCompliance
92.05%
Overall rateAvg Processing Time
8.50 hrs
Average turnaround
Showing 1 to 18 of 18 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Feb 02, 2026 (Mon) | 1 | 7.71 | 7.71 | 7.71 | 1 | 0 | 100.00% |
| Feb 04, 2026 (Wed) | 4 | 11.06 | 25.77 | 21.16 | 2 | 2 | 50.00% |
| Feb 05, 2026 (Thu) | 9 | 0.24 | 24.46 | 8.53 | 8 | 1 | 88.89% |
| Feb 06, 2026 (Fri) | 4 | 0.19 | 45.45 | 12.40 | 3 | 1 | 75.00% |
| Feb 09, 2026 (Mon) | 1 | 3.14 | 3.14 | 3.14 | 1 | 0 | 100.00% |
| Feb 10, 2026 (Tue) | 3 | 3.39 | 26.26 | 11.48 | 2 | 1 | 66.67% |
| Feb 11, 2026 (Wed) | 12 | 0.28 | 25.55 | 9.10 | 11 | 1 | 91.67% |
| Feb 12, 2026 (Thu) | 3 | 0.07 | 7.52 | 2.72 | 3 | 0 | 100.00% |
| Feb 13, 2026 (Fri) | 4 | 5.03 | 38.67 | 16.05 | 3 | 1 | 75.00% |
| Feb 18, 2026 (Wed) | 9 | 2.54 | 21.68 | 12.04 | 9 | 0 | 100.00% |
| Feb 19, 2026 (Thu) | 2 | 13.14 | 13.35 | 13.25 | 2 | 0 | 100.00% |
| Feb 20, 2026 (Fri) | 4 | 0.41 | 5.81 | 1.76 | 4 | 0 | 100.00% |
| Feb 22, 2026 (Sun) | 8 | 0.34 | 3.97 | 2.16 | 8 | 0 | 100.00% |
| Feb 23, 2026 (Mon) | 1 | 2.94 | 2.94 | 2.94 | 1 | 0 | 100.00% |
| Feb 24, 2026 (Tue) | 3 | 1.87 | 18.92 | 7.73 | 3 | 0 | 100.00% |
| Feb 25, 2026 (Wed) | 3 | 5.66 | 23.02 | 13.28 | 3 | 0 | 100.00% |
| Feb 26, 2026 (Thu) | 8 | 0.43 | 22.62 | 7.77 | 8 | 0 | 100.00% |
| Feb 27, 2026 (Fri) | 9 | 0.56 | 13.76 | 2.51 | 9 | 0 | 100.00% |