Day-wise SLA Report
Total Documents
96
All documents in periodWithin SLA
91
? 24 hoursExceeded SLA
5
> 24 hoursCompliance
94.79%
Overall rateAvg Processing Time
9.60 hrs
Average turnaround
Showing 1 to 18 of 18 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Mar 02, 2026 (Mon) | 3 | 8.25 | 18.31 | 11.60 | 3 | 0 | 100.00% |
| Mar 03, 2026 (Tue) | 1 | 2.54 | 2.54 | 2.54 | 1 | 0 | 100.00% |
| Mar 04, 2026 (Wed) | 18 | 0.23 | 22.42 | 6.72 | 18 | 0 | 100.00% |
| Mar 05, 2026 (Thu) | 10 | 0.05 | 28.50 | 11.79 | 9 | 1 | 90.00% |
| Mar 08, 2026 (Sun) | 3 | 0.65 | 0.91 | 0.78 | 3 | 0 | 100.00% |
| Mar 09, 2026 (Mon) | 1 | 12.53 | 12.53 | 12.53 | 1 | 0 | 100.00% |
| Mar 11, 2026 (Wed) | 4 | 0.06 | 29.78 | 11.31 | 3 | 1 | 75.00% |
| Mar 12, 2026 (Thu) | 5 | 15.90 | 26.16 | 19.49 | 4 | 1 | 80.00% |
| Mar 13, 2026 (Fri) | 5 | 2.75 | 15.32 | 6.28 | 5 | 0 | 100.00% |
| Mar 16, 2026 (Mon) | 1 | 3.49 | 3.49 | 3.49 | 1 | 0 | 100.00% |
| Mar 17, 2026 (Tue) | 3 | 4.65 | 24.15 | 17.32 | 2 | 1 | 66.67% |
| Mar 18, 2026 (Wed) | 6 | 2.26 | 17.94 | 9.88 | 6 | 0 | 100.00% |
| Mar 19, 2026 (Thu) | 8 | 5.38 | 19.44 | 10.19 | 8 | 0 | 100.00% |
| Mar 23, 2026 (Mon) | 1 | 4.23 | 4.23 | 4.23 | 1 | 0 | 100.00% |
| Mar 25, 2026 (Wed) | 1 | 1.95 | 1.95 | 1.95 | 1 | 0 | 100.00% |
| Mar 26, 2026 (Thu) | 18 | 0.22 | 21.94 | 6.24 | 18 | 0 | 100.00% |
| Mar 30, 2026 (Mon) | 3 | 4.02 | 20.01 | 9.53 | 3 | 0 | 100.00% |
| Mar 31, 2026 (Tue) | 5 | 17.25 | 26.76 | 22.57 | 4 | 1 | 80.00% |