Day-wise SLA Report
Total Documents
31
All documents in periodWithin SLA
23
? 24 hoursExceeded SLA
8
> 24 hoursCompliance
74.19%
Overall rateAvg Processing Time
22.26 hrs
Average turnaround
Showing 1 to 3 of 3 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Apr 01, 2026 (Wed) | 14 | 19.12 | 63.31 | 27.49 | 9 | 5 | 64.29% |
| Apr 02, 2026 (Thu) | 13 | 3.82 | 41.24 | 20.08 | 11 | 2 | 84.62% |
| Apr 03, 2026 (Fri) | 4 | 0.54 | 25.01 | 11.03 | 3 | 1 | 75.00% |