Day-wise SLA Report
Total Documents
251
All documents in periodWithin SLA
231
? 24 hoursExceeded SLA
20
> 24 hoursCompliance
92.03%
Overall rateAvg Processing Time
10.87 hrs
Average turnaround
Showing 1 to 25 of 25 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Dec 31, 2025 (Wed) | 1 | 3.29 | 3.29 | 3.29 | 1 | 0 | 100.00% |
| Jan 01, 2026 (Thu) | 2 | 3.27 | 4.18 | 3.72 | 2 | 0 | 100.00% |
| Jan 02, 2026 (Fri) | 110 | 0.06 | 39.42 | 6.51 | 109 | 1 | 99.09% |
| Jan 03, 2026 (Sat) | 4 | 0.31 | 22.43 | 5.85 | 4 | 0 | 100.00% |
| Jan 05, 2026 (Mon) | 5 | 4.89 | 24.16 | 14.90 | 4 | 1 | 80.00% |
| Jan 06, 2026 (Tue) | 4 | 5.61 | 42.07 | 23.32 | 2 | 2 | 50.00% |
| Jan 07, 2026 (Wed) | 18 | 0.08 | 24.31 | 11.90 | 14 | 4 | 77.78% |
| Jan 08, 2026 (Thu) | 8 | 14.79 | 28.63 | 23.17 | 4 | 4 | 50.00% |
| Jan 09, 2026 (Fri) | 5 | 16.93 | 42.15 | 27.72 | 3 | 2 | 60.00% |
| Jan 11, 2026 (Sun) | 1 | 0.11 | 0.11 | 0.11 | 1 | 0 | 100.00% |
| Jan 12, 2026 (Mon) | 7 | 0.61 | 36.33 | 15.43 | 6 | 1 | 85.71% |
| Jan 13, 2026 (Tue) | 7 | 0.21 | 37.02 | 13.00 | 6 | 1 | 85.71% |
| Jan 14, 2026 (Wed) | 8 | 1.42 | 31.22 | 14.47 | 7 | 1 | 87.50% |
| Jan 15, 2026 (Thu) | 2 | 22.81 | 23.58 | 23.20 | 2 | 0 | 100.00% |
| Jan 16, 2026 (Fri) | 3 | 16.30 | 22.85 | 18.81 | 3 | 0 | 100.00% |
| Jan 19, 2026 (Mon) | 4 | 4.24 | 25.02 | 15.70 | 3 | 1 | 75.00% |
| Jan 20, 2026 (Tue) | 6 | 0.23 | 12.71 | 3.89 | 6 | 0 | 100.00% |
| Jan 21, 2026 (Wed) | 5 | 0.07 | 14.54 | 8.63 | 5 | 0 | 100.00% |
| Jan 22, 2026 (Thu) | 11 | 0.26 | 23.09 | 12.30 | 11 | 0 | 100.00% |
| Jan 23, 2026 (Fri) | 7 | 0.21 | 26.08 | 15.16 | 6 | 1 | 85.71% |
| Jan 26, 2026 (Mon) | 1 | 17.37 | 17.37 | 17.37 | 1 | 0 | 100.00% |
| Jan 27, 2026 (Tue) | 8 | 0.29 | 21.80 | 14.70 | 8 | 0 | 100.00% |
| Jan 28, 2026 (Wed) | 7 | 1.45 | 22.98 | 15.06 | 7 | 0 | 100.00% |
| Jan 29, 2026 (Thu) | 10 | 8.07 | 15.27 | 12.56 | 10 | 0 | 100.00% |
| Jan 30, 2026 (Fri) | 7 | 0.20 | 52.14 | 16.66 | 6 | 1 | 85.71% |