Day-wise SLA Report

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December 2025 Buitenleven Vakanties B.V.

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Total Documents

230

All documents in period
Within SLA

163

? 24 hours
Exceeded SLA

67

> 24 hours
Compliance

70.87%

Overall rate
Avg Processing Time

16.05 hrs

Average turnaround
Showing 1 to 26 of 26 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Dec 01, 2025 (Mon) 37 3.43 40.05 20.51 12 25 32.43%
Dec 02, 2025 (Tue) 14 0.06 42.67 28.54 5 9 35.71%
Dec 03, 2025 (Wed) 15 15.97 38.30 34.58 1 14 6.67%
Dec 04, 2025 (Thu) 17 1.85 36.42 21.64 6 11 35.29%
Dec 05, 2025 (Fri) 3 0.57 60.19 27.11 2 1 66.67%
Dec 06, 2025 (Sat) 1 0.30 0.30 0.30 1 0 100.00%
Dec 08, 2025 (Mon) 2 12.07 22.02 17.04 2 0 100.00%
Dec 09, 2025 (Tue) 11 0.11 37.04 13.17 9 2 81.82%
Dec 10, 2025 (Wed) 4 3.25 23.88 14.72 4 0 100.00%
Dec 11, 2025 (Thu) 19 0.14 22.34 7.32 19 0 100.00%
Dec 12, 2025 (Fri) 6 1.26 44.11 20.06 4 2 66.67%
Dec 14, 2025 (Sun) 1 0.12 0.12 0.12 1 0 100.00%
Dec 15, 2025 (Mon) 6 4.81 46.03 20.17 5 1 83.33%
Dec 16, 2025 (Tue) 4 5.73 27.85 19.16 3 1 75.00%
Dec 17, 2025 (Wed) 6 2.47 30.27 14.28 5 1 83.33%
Dec 18, 2025 (Thu) 7 0.21 22.54 5.31 7 0 100.00%
Dec 19, 2025 (Fri) 5 9.92 15.34 13.13 5 0 100.00%
Dec 20, 2025 (Sat) 1 0.15 0.15 0.15 1 0 100.00%
Dec 22, 2025 (Mon) 8 4.15 22.82 15.22 8 0 100.00%
Dec 23, 2025 (Tue) 13 0.14 21.67 13.67 13 0 100.00%
Dec 24, 2025 (Wed) 5 1.89 15.80 7.44 5 0 100.00%
Dec 25, 2025 (Thu) 4 0.05 7.43 2.13 4 0 100.00%
Dec 26, 2025 (Fri) 19 1.80 2.31 2.20 19 0 100.00%
Dec 27, 2025 (Sat) 2 20.55 21.64 21.10 2 0 100.00%
Dec 30, 2025 (Tue) 8 0.28 17.31 10.57 8 0 100.00%
Dec 31, 2025 (Wed) 12 0.11 23.06 13.98 12 0 100.00%