Day-wise SLA Report

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February 2026 Buitenleven Vakanties B.V.

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Total Documents

232

All documents in period
Within SLA

220

? 24 hours
Exceeded SLA

12

> 24 hours
Compliance

94.83%

Overall rate
Avg Processing Time

12.47 hrs

Average turnaround
Showing 1 to 28 of 28 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Jan 31, 2026 (Sat) 1 1.86 1.86 1.86 1 0 100.00%
Feb 01, 2026 (Sun) 1 22.69 22.69 22.69 1 0 100.00%
Feb 02, 2026 (Mon) 35 0.14 26.32 19.50 32 3 91.43%
Feb 03, 2026 (Tue) 15 1.01 25.64 10.81 14 1 93.33%
Feb 04, 2026 (Wed) 1 13.21 13.21 13.21 1 0 100.00%
Feb 05, 2026 (Thu) 16 0.12 28.32 11.53 14 2 87.50%
Feb 06, 2026 (Fri) 11 0.08 12.44 7.14 11 0 100.00%
Feb 07, 2026 (Sat) 1 20.34 20.34 20.34 1 0 100.00%
Feb 08, 2026 (Sun) 2 12.22 19.52 15.87 2 0 100.00%
Feb 09, 2026 (Mon) 11 11.71 27.42 16.77 10 1 90.91%
Feb 10, 2026 (Tue) 21 0.11 23.64 14.11 21 0 100.00%
Feb 11, 2026 (Wed) 7 0.99 11.32 4.32 7 0 100.00%
Feb 12, 2026 (Thu) 15 0.24 12.59 6.96 15 0 100.00%
Feb 13, 2026 (Fri) 7 0.05 18.61 7.62 7 0 100.00%
Feb 14, 2026 (Sat) 2 12.22 14.50 13.36 2 0 100.00%
Feb 15, 2026 (Sun) 1 0.10 0.10 0.10 1 0 100.00%
Feb 16, 2026 (Mon) 8 5.70 20.74 16.77 8 0 100.00%
Feb 17, 2026 (Tue) 8 0.99 21.03 13.70 8 0 100.00%
Feb 18, 2026 (Wed) 16 0.23 21.21 8.42 16 0 100.00%
Feb 19, 2026 (Thu) 3 4.19 14.75 8.91 3 0 100.00%
Feb 20, 2026 (Fri) 7 0.29 43.56 16.91 5 2 71.43%
Feb 21, 2026 (Sat) 1 40.03 40.03 40.03 0 1 0.00%
Feb 22, 2026 (Sun) 1 0.19 0.19 0.19 1 0 100.00%
Feb 23, 2026 (Mon) 7 0.08 23.70 10.92 7 0 100.00%
Feb 24, 2026 (Tue) 5 0.11 22.51 11.71 5 0 100.00%
Feb 25, 2026 (Wed) 9 5.29 18.92 12.83 9 0 100.00%
Feb 26, 2026 (Thu) 10 0.15 16.02 7.21 10 0 100.00%
Feb 27, 2026 (Fri) 10 0.40 30.97 11.32 8 2 80.00%