Day-wise SLA Report
Total Documents
285
All documents in periodWithin SLA
272
? 24 hoursExceeded SLA
13
> 24 hoursCompliance
95.44%
Overall rateAvg Processing Time
11.11 hrs
Average turnaround
Showing 1 to 26 of 26 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Mar 01, 2026 (Sun) | 106 | 0.23 | 16.51 | 9.99 | 106 | 0 | 100.00% |
| Mar 02, 2026 (Mon) | 14 | 0.14 | 20.63 | 7.82 | 14 | 0 | 100.00% |
| Mar 03, 2026 (Tue) | 13 | 0.13 | 25.89 | 10.44 | 12 | 1 | 92.31% |
| Mar 04, 2026 (Wed) | 9 | 0.15 | 23.45 | 13.45 | 9 | 0 | 100.00% |
| Mar 05, 2026 (Thu) | 8 | 0.09 | 24.85 | 7.19 | 7 | 1 | 87.50% |
| Mar 06, 2026 (Fri) | 3 | 0.19 | 10.81 | 4.61 | 3 | 0 | 100.00% |
| Mar 07, 2026 (Sat) | 1 | 43.26 | 43.26 | 43.26 | 0 | 1 | 0.00% |
| Mar 08, 2026 (Sun) | 2 | 9.32 | 11.24 | 10.28 | 2 | 0 | 100.00% |
| Mar 09, 2026 (Mon) | 14 | 0.15 | 19.99 | 14.98 | 14 | 0 | 100.00% |
| Mar 10, 2026 (Tue) | 16 | 0.32 | 29.04 | 10.67 | 15 | 1 | 93.75% |
| Mar 11, 2026 (Wed) | 8 | 0.04 | 25.55 | 15.57 | 6 | 2 | 75.00% |
| Mar 12, 2026 (Thu) | 6 | 3.18 | 22.56 | 16.38 | 6 | 0 | 100.00% |
| Mar 13, 2026 (Fri) | 3 | 0.29 | 19.30 | 11.38 | 3 | 0 | 100.00% |
| Mar 16, 2026 (Mon) | 8 | 14.22 | 18.65 | 16.35 | 8 | 0 | 100.00% |
| Mar 17, 2026 (Tue) | 7 | 0.33 | 19.54 | 10.24 | 7 | 0 | 100.00% |
| Mar 18, 2026 (Wed) | 5 | 0.92 | 13.96 | 7.28 | 5 | 0 | 100.00% |
| Mar 19, 2026 (Thu) | 8 | 0.35 | 21.12 | 11.10 | 8 | 0 | 100.00% |
| Mar 20, 2026 (Fri) | 2 | 0.18 | 18.18 | 9.18 | 2 | 0 | 100.00% |
| Mar 21, 2026 (Sat) | 1 | 11.93 | 11.93 | 11.93 | 1 | 0 | 100.00% |
| Mar 23, 2026 (Mon) | 9 | 0.50 | 15.86 | 6.93 | 9 | 0 | 100.00% |
| Mar 24, 2026 (Tue) | 9 | 0.70 | 14.73 | 9.22 | 9 | 0 | 100.00% |
| Mar 25, 2026 (Wed) | 8 | 0.18 | 11.71 | 4.41 | 8 | 0 | 100.00% |
| Mar 26, 2026 (Thu) | 10 | 0.23 | 17.12 | 8.60 | 10 | 0 | 100.00% |
| Mar 27, 2026 (Fri) | 2 | 6.46 | 21.20 | 13.83 | 2 | 0 | 100.00% |
| Mar 30, 2026 (Mon) | 4 | 20.74 | 32.19 | 25.17 | 2 | 2 | 50.00% |
| Mar 31, 2026 (Tue) | 9 | 0.18 | 39.94 | 23.84 | 4 | 5 | 44.44% |