Day-wise SLA Report
Total Documents
69
All documents in periodWithin SLA
37
? 24 hoursExceeded SLA
32
> 24 hoursCompliance
53.62%
Overall rateAvg Processing Time
21.22 hrs
Average turnaround
Showing 1 to 3 of 3 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Apr 01, 2026 (Wed) | 43 | 0.27 | 47.08 | 23.18 | 15 | 28 | 34.88% |
| Apr 02, 2026 (Thu) | 24 | 0.04 | 44.35 | 18.67 | 20 | 4 | 83.33% |
| Apr 03, 2026 (Fri) | 2 | 1.34 | 17.68 | 9.51 | 2 | 0 | 100.00% |