Day-wise SLA Report
Total Documents
323
All documents in periodWithin SLA
15
? 24 hoursExceeded SLA
308
> 24 hoursCompliance
4.64%
Overall rateAvg Processing Time
43.21 hrs
Average turnaround
Showing 1 to 5 of 5 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Jan 03, 2026 (Sat) | 12 | 18.54 | 41.90 | 31.37 | 5 | 7 | 41.67% |
| Jan 06, 2026 (Tue) | 211 | 17.08 | 62.34 | 48.37 | 1 | 210 | 0.47% |
| Jan 07, 2026 (Wed) | 2 | 29.37 | 29.40 | 29.39 | 0 | 2 | 0.00% |
| Jan 16, 2026 (Fri) | 5 | 19.40 | 36.70 | 27.74 | 3 | 2 | 60.00% |
| Jan 20, 2026 (Tue) | 93 | 19.97 | 48.50 | 34.16 | 6 | 87 | 6.45% |