Day-wise SLA Report
Total Documents
303
All documents in periodWithin SLA
199
? 24 hoursExceeded SLA
104
> 24 hoursCompliance
65.68%
Overall rateAvg Processing Time
22.56 hrs
Average turnaround
Showing 1 to 25 of 25 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Dec 01, 2025 (Mon) | 17 | 0.15 | 33.34 | 13.71 | 16 | 1 | 94.12% |
| Dec 02, 2025 (Tue) | 13 | 0.84 | 41.76 | 29.62 | 3 | 10 | 23.08% |
| Dec 03, 2025 (Wed) | 9 | 28.22 | 99.98 | 44.60 | 0 | 9 | 0.00% |
| Dec 04, 2025 (Thu) | 35 | 2.19 | 39.58 | 28.16 | 1 | 34 | 2.86% |
| Dec 05, 2025 (Fri) | 4 | 12.44 | 45.31 | 30.11 | 2 | 2 | 50.00% |
| Dec 08, 2025 (Mon) | 6 | 16.63 | 25.30 | 19.50 | 5 | 1 | 83.33% |
| Dec 09, 2025 (Tue) | 11 | 13.90 | 37.68 | 23.15 | 9 | 2 | 81.82% |
| Dec 10, 2025 (Wed) | 8 | 17.72 | 27.15 | 23.33 | 3 | 5 | 37.50% |
| Dec 11, 2025 (Thu) | 17 | 16.84 | 25.55 | 22.57 | 11 | 6 | 64.71% |
| Dec 12, 2025 (Fri) | 20 | 12.49 | 60.33 | 23.84 | 15 | 5 | 75.00% |
| Dec 14, 2025 (Sun) | 1 | 7.57 | 7.57 | 7.57 | 1 | 0 | 100.00% |
| Dec 15, 2025 (Mon) | 5 | 3.98 | 17.10 | 9.79 | 5 | 0 | 100.00% |
| Dec 16, 2025 (Tue) | 20 | 8.22 | 25.68 | 22.03 | 16 | 4 | 80.00% |
| Dec 17, 2025 (Wed) | 24 | 13.69 | 34.93 | 19.70 | 21 | 3 | 87.50% |
| Dec 18, 2025 (Thu) | 11 | 1.96 | 23.95 | 13.26 | 11 | 0 | 100.00% |
| Dec 19, 2025 (Fri) | 27 | 5.28 | 42.69 | 31.44 | 8 | 19 | 29.63% |
| Dec 22, 2025 (Mon) | 4 | 3.25 | 20.88 | 14.39 | 4 | 0 | 100.00% |
| Dec 23, 2025 (Tue) | 28 | 1.43 | 22.35 | 17.47 | 28 | 0 | 100.00% |
| Dec 24, 2025 (Wed) | 7 | 8.88 | 20.07 | 16.10 | 7 | 0 | 100.00% |
| Dec 25, 2025 (Thu) | 3 | 1.78 | 66.38 | 23.59 | 2 | 1 | 66.67% |
| Dec 26, 2025 (Fri) | 4 | 2.48 | 34.88 | 23.48 | 2 | 2 | 50.00% |
| Dec 27, 2025 (Sat) | 1 | 10.54 | 10.54 | 10.54 | 1 | 0 | 100.00% |
| Dec 29, 2025 (Mon) | 9 | 19.06 | 20.97 | 20.15 | 9 | 0 | 100.00% |
| Dec 30, 2025 (Tue) | 18 | 10.84 | 18.93 | 16.90 | 18 | 0 | 100.00% |
| Dec 31, 2025 (Wed) | 1 | 5.00 | 5.00 | 5.00 | 1 | 0 | 100.00% |